People & Culture Manager

• Manage the workflow and the day-to-day operations of the Talent & Culture Department
• Main point of contact to assist all colleagues and leaders with all inquiries by providing feedback guidance and other assistance as needed

• Consistently offer professional friendly and engaging service
• Be a role model within the hotel and exhibit and practice professional leadership skills which are fully aligned with our culture values and pillars
• Promote positive Colleague relations through an environment that encourages open communication trust mutual respect and fun
• Organize attend and participate in management of employee engagement initiatives

• Manage and oversee the flow of applicants within the recruitment process including by reviewing resumes and applications to identify strong candidates for hire
• Engage in Talent & Culture social media initiatives to promote the property as the best place to work including by creating such initiatives
• Co-Champion the recognition committee by identifying team members for recognition and creating initiatives to incentivize and recognize team members
• Co-Champion the Health & Safety Committee

• Follow and Implement all Company established onboarding procedures which ensure new colleagues feel welcome and all team members are prepared for colleague arrival
• Coordinate and conduct Company and brand specific orientation programs and training as needed

• Manage the talent management platform to ensure successful cycle is observed by all supervisors managers and directors with regards to goals and objectives

• Provide training and support to all colleagues and leaders
• Manage the online learning platform for all leaders and colleagues

• Assist in the implementation of Talent & Culture strategies including by developing and suggesting new initiatives and plans
• Answer queries and communicate Talent & Culture policies and procedures to all leaders and colleagues

• Support the motivation of talent through recognition rewards program and regular activities through the hotel
• Create implement programs lead and plan events to recognize key events in the lives of our colleagues including birthdays years of service births etc.

• Manage Health Benefits and Wellness programs
• Provide support to colleagues including by engaging in the interactive process for potential accommodations
• Manage the process of leaves of absence make appropriate recommendations and decisions on the leaves including extensions follow up with employees and keep accurate tracking system

• Ensure the HRIS system is accurate and changes such as benefits compensation terminations and new hires are entered in a timely fashion
• Manage the pre-employment background check process and compliance. Make recommendations and decisions based on results obtained.

• Advance positive employee relations by building effective working relationships with all colleagues
• Provide assistance and support with employee relations issues
• Provide support in Colleague coaching counseling and discipline when required including by providing input regarding potential disciplinary action
• Assist in the review and processing of grievances
• Process and maintain confidential information and properly document information for payroll purposes
• Provide assistance relating to employee relations such as direct line committee organization employee communication bulletin boards employee of the month program employee picnics parties and general meetings
• Follow and enforce policies and procedures
• Assist the team in performing administrative duties within the department
• Maintain regular and predictable attendance
• Perform other duties as assigned

Qualifications :

• 1 year of Human Resources leadership experience required
• Prior Hospitality experience is desirable
• Previous experience in unionized environment an asset
• Strong knowledge of federal state and local law required
• Reading writing and oral proficiency in English & Spanish required
• Strong knowledge in handling requests for leave of absence and workers compensation
• Previous experience in Learning & Development an asset
• Computer literate in Microsoft Office applications
• University/College degree in a related discipline preferred
• HR certification an asset
• Strong organizational and leadership skills
• Highly responsible & reliable with strong sense of urgency
• Resourceful and ability to work cohesively as part of a team

• Fluent spoken and written Spanish is required

Additional Information :

What is in it for you:

• Salary range: USD $78000 - $82000 gross per annum
• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities like Planet 21 and WATCH

Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.

We provide an environment of trust respect and integrity.  A home away from home.  Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accors Employee Value Proposition we ensure fair treatment and a workplace free from discrimination & harassment.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We commit to a future where diverse identities are celebrated and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Remote Work :

No

Employment Type :

Full-time