Account Manager (Business Development Sales)

• Identify and pursue new business opportunities within target markets
• Travel regularly to meet with prospective clients and conduct onsite presentations
• Lead discovery conversations and tailored sales pitches to prospective clients
• Own and manage the full sales cycle from initial outreach through signed agreement
• Build and maintain relationships with high level decision makers to support both new business development and long-term growth
• Represent the company at industry conferences and events to generate leads and expand market presence
• Prepare proformas RFP responses proposals and other sales and onboarding documents
• Manage and support long sales cycles for prospective clients ensuring consistent follow-up and progress toward close
• Collaborate with internal teams to resolve escalated client issues and support successful onboarding of new clients
• Support the Client Success team to ensure a seamless transition from sale to implementation and ongoing service
• Lead client focused initiatives including appreciation programs and seminars to strengthen retention and expansion opportunities
• Meet or exceed established revenue and growth targets through new client acquisition and account expansion

• Bachelors degree in business administration healthcare management health information management or related field or a combination of education and experience.
• Minimum of three (3) years of experience in account management sales or client relations within the healthcare industry preferably in medical billing or healthcare services.
• Demonstrated success in managing long sales cycles and developing relationships with prehospital healthcare providers or organizations.
• Prior experience representing a company at healthcare-related conferences and events.
• Familiarity with prehospital healthcare billing regulations and standards including HIPAA regulations
• Proven ability to resolve complex client issues related to billing and revenue cycle management.

KNOWLEDGE SKILLS AND ABILITIES

• Knowledge of healthcare billing processes and revenue cycle management
• Strong communication presentation and negotiation skills tailored to prehospital healthcare and fire service stakeholders
• Business development skills including prospecting relationship building and moving opportunities through the sales cycle
• Ability to deliver effective presentations and represent the company at industry events and client meetings
• Analytical skills to assess market trends and competitor activities within the prehospital healthcare and fire service sector
• Problem solving abilities specific to prehospital healthcare billing challenges and client needs
• Interpersonal skills to build and maintain relationships with prospective and existing clients
• Ability to develop proposals support proformas and clearly communicate value to decision makers
• Ability to document client and prospect interactions effectively
• Collaboration skills to work with cross functional teams

WORKING CONDITIONS

• This position requires frequent travelto industry conferences client meetings and other business events includingoccasional overnight stays.
• When not traveling work isperformed remotely with occasional on-site attendance required for trainingand quarterly or annual meetings.