Key Account Manager Oncology based in Brasov or Targu Mures

About Ipsen:

Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology Rare Disease and Neuroscience. Supported by nearly 100 years of development experience with global hubs in the U.S. France and the U.K we tackle areas of high unmet medical need through research and innovation.

Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration excellence and impact. At Ipsen every individual is empowered to be their true selves grow and thrive alongside the companys success. Join us on our journey towards sustainable growth creating real impact on patients and society!

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Summary & Purpose of the Position

Responsible for ethical promotion of the companys relevant brands for effectively managing resources in the designated territory and key customers in order to achieve the business objectives;

It is responsible for providing accurate and timely medical information to health professionals.

Main Responsibilities & Technical Competencies

• Implements brand strategy and marketing tactics validated for the companys products targeting key customers in accordance with the relevant pharmaceutical market trends;
• Is responsible for designing approving internally and implementing an action plan for the allocated territory in order to achieve the planned business objectives;
• Respects managers recommendations and companys SOPs
• Monitors competition in their area and cascades relevant information regarding competitor activity and adjust local strategy accordingly in the area of activity
• Constantly share information with manager and best practices with peers
• Respects the established performance indicators on the country and individual (Number of visits to promote compliance with higher frequencies promotional press etc.);
• Offers and recommends actions needed to improve the business results and customer relationship management (events update target promotion customer discovery / inclusion specialties);
• Is responsible for continuous self-training using companys resources followed by regular testing of product knowledge as per the established company standards
• Analyzes market data and implements an action plan approved by manager to improve performance;
• Knows and respects the companys rules on pharmacovigilance (reporting adverse reactions customer objections etc.) and periodic training;
• May participate in interdepartmental project teams;
• Maintains professional business relationships with internal and external customers (doctors pharmacists directors hospitals clinics CJAS distributors ) set by management;
• Is responsible for allocating resources and managing them effective efficient and ethical;
• Observes and applies the ethics code of Ipsen and code of ethics ARPIM. Respects the rules laid down in company;
• Weekly planning promotional activity and reports activity as per company standards- using reporting information system validated by the company;
• Meets deadlines and informs the manager by email up to 6 hours if cannot fulfill. If written communication is not possible within 6 hours information will be transmitted by phone and written message / report will be made later in 24-48 hours;
• Respects and implements the companys strategy and rules regarding communication with the media authorities and health professionals;
• Informs hierarchical supervisor of all relevant information in the area related to Ipsen products competitors health professionals media etc.;
• Attends all meetings of the companys professional and observes the daily work program. If this is not possible he will communicate the reasons at least 7 days before the announced meeting (except for emergencies);
• Participates in accordance with company policy at the medical and pharmaceutical scientific congresses national and Interactional (congresses conferences etc.). If this is not possible he will communicate the reasons at least 30 days before the announced meeting (except for emergencies);
• Respects and enforces company policy on cars;
• Respects and implements financial policy - the accounting of the company;
• Observes and applies the rules of communication of the company using e-mail written reports phone;
• Respects and fulfills all other tasks specific to that place received from superiors;
• Informs the hierarchical superior of any relevant changes occurred in the area

Behavioral Competencies Required

Customer (& Patient) focus : Building strong customer/patient relationships and delivering customer-centric solutions.

Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Adaptability: Ability to adjust to and effectively handle changes in circumstances or the environment while maintaining or achieving high performance levels.

Excellence in execution: Planning and prioritizing work to meet commitments aligned with organizational goals; Consistently achieving results even under tough circumstances.

Collaborates: Building partnerships and working collaboratively with others to meet shared objectives

Influences : Using compelling arguments to gain support and commitment of others. Anticipating and balancing the needs of multiple stakeholders.

Knowledge & Experience

Knowledge & Experience (essential):

Education / Certifications:

• University degree
• Experience in a health promotion position at least 4 years in a multinational company
• Proficiency in using the following applications: MS Word MS Excel MS PowerPoint MS Outlook
• English language knowledge intermediate level
• medical training knowledge about markets products.
• communication skills team work presentation and negotiation skills

Knowledge & Experience (preferred):

• University degree in healthcare or science (biology chemistry medical engineering)
• At least 3 years of experience as medical representative in similar TA
• Experience in hospital tenders /- pharmaceutical distribution segment

Education / Certifications (essential):

• University degree

Education / Certifications (preferred):

• University degree in healthcare or science (biology chemistry medical engineering
• Training or courses relating customer management negotiation presentations

Language(s) (essential):

• Romanian language - proficiency
• English language knowledge intermediate level

Other Useful Information

Key internal stakeholders:

Medical department Finance Marketing Logistic & Distribution

Key external contacts:

Healthcare Professional

Travel requirements:

Over 80%

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