Software Development Manager, Buyer Safety Experience

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Have you ever seen these warning labels on popular and seemingly innocent products such as fidget spinners or food containers As the Buyer Safety Experience team for Amazon Retail worldwide we aim to raise the bar when it comes to educating and empowering consumers about product safety. Our team is responsible for the complete end-to-end safety experience for buyers from the warnings you see on the product detail pages (and how to turn them into useful actionable information) to making safer product recommendations targeted to each individual consumers needs to informing consumers of recalled products and preventing them from being delivered to their doorstep.

As the founder of the Buyer Safety Experience - Romania team youll be able to build the groundwork and influence its direction for the years to come. Our work cuts across various disciplines from delivering an awesome customer and brand experience via great UI/UX to building massively scalable distributed systems to support the most high-traffic pages on Amazon worldwide to analytical and feedback systems which give us data-driven customer insights to using GenAI to enable Selling Partners and brands to keep customers safe and informed. If you have a passion for both consumer and business-facing applications and are obsessed with customer experience we want you!

Key job responsibilities

As the first Software Development Manager of the Buyer Safety Experience team in Romania you will hire and lead a two-pizza team and work closely with cross-functional stakeholders worldwide across Program and Product. Your role will be heavily customer-obsessed building solutions to ensure Amazon is Earths safest place to shop.

A day in the life
- Hiring: Build a two-pizza team from scratch
- Define the teams yearly Operational Planning and long-term vision and charter along with product and business stakeholders
- Deeply understand technical decisions influence long-term architecture
- Work closely with international stakeholders across our VP-level Trustworthy Shopping Experience org in addition to TPM and PM-T

Key job responsibilities
As the first Software Development Manager of the Buyer Safety Experience team in RO you will hire and lead a two-pizza team and work closely with cross-functional stakeholders worldwide across Program and Product. Your role will be heavily customer-obsessed building solutions to ensure Amazon is Earths safest place to shop.

- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle including coding standards code reviews source control management build processes testing certification and livesite operations
- Experience in engineering team management
- Experience in engineering
- Experience in leading the definition and development of multi tier web services
- Experience partnering with product and program management teams

- Experience in communicating with users other technical teams and senior leadership to collect requirements describe software product features technical designs and product strategy
- Experience in recruiting hiring mentoring/coaching and managing teams of Software Engineers to improve their skills and make them more effective product software engineers

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