Office Assistant 3 OlympiaHybrid

Thurston County, WA - USA

Yearly Salary: $ 41004 - 54504

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Description

This position is a Hybrid position that will primarily telework but may be required to report to the office in Olympia weekly.

The ideal candidate for the Office Assistant 3 in our Employer Services Unit is motivated by public service and understands the importance of safeguarding programs that support Washington workers and employers.

They take pride in contributing to the integrity of the Paid Family and Medical Leave and WA Cares trust funds recognizing that accurate timely administrative work directly supports the economic stability and peace of mind these programs provide. They bring a sense of purpose to their daily responsibilities and value being part of a team that ensures benefits remain accessible and reliable for Washingtonians.

This candidate excels in complex clerical work and thrives in a detail-driven environment. They are skilled at organizing and processing high volumes of employer correspondence maintaining accurate databases and preparing clear professional communications. They are comfortable navigating multiple applications ensuring data is complete and correct and handling a variety of forms with precision. Their ability to monitor incoming documents route information appropriately and manage both routine and specialized tasks makes them a dependable resource for the Employer Services Unit.

They are also a strong team contributor who communicates effectively and adapts well to evolving priorities. The ideal candidate participates fully in trainings meetings and collaborative activities approaching each with a willingness to learn and support shared goals. They take initiative on special projects maintain professionalism in all interactions and consistently demonstrate reliability organization and sound judgment. Above all they bring a steady service-oriented mindset that strengthens the Strategic Response Team and the broader Insurance Services Division.

Duties

Perform a variety of complex clerical projects and assignments. Tasks include:

Discover organize prepare and log statuses on a variety of employer fax/mailed/emailed correspondence for further processing by Employer Services staff

Review and process a variety of Paid Family and Medical Leave and WA Cares programs forms.

Compose and send basic correspondence regarding a variety of Paid Family and Medical Leave and WA Cares programs forms (such as Power of Attorney or out of state conditional waivers) to employers and employer agents

Provide Administrative Support. Tasks include:

Monitor faxes and mail for documents and route to the appropriate staff or take necessary action

Ensure quality data entry in multiple applications by ensuring all data fields are completed

Process correspondence and email documents; address returned mail and remailing requests

Attend all required trainings meetings and other scheduled activities. Tasks include:

Attend required trainings team meetings huddles and all-staff meetings

Complete special projects and assignments

To request a detailed position description clickhere.

Qualifications

3 years equivalent education and/or experience as noted below in the required experience

High school diploma or equivalent AND2 years of clerical experience

Required equity competencies:

The ability to take action to learn and grow

The ability to take action to meet the needs of others

The required experience includes:

Document Review & Compliance: Skill in reviewing documents for compliance and accuracy

Correspondence & Form Development: Ability to compose correspondence and develop forms

File System Management: Skill in managing electronic and manual file systems

Adaptability & Versatility: Ability to perform various tasks as needed

Problem Resolution & Communication: Ability to resolve issues and provide accurate information

Advanced Word Processing & Software Utilization:Skill in performing complex word processing tasks and using various software

Special Requirements/Conditions of Employment:

Must be able to pass an Unemployment Insurance (UI) and Paid Family Medical and Leave (PFML) claim and fraud check.

Please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy. Additionally we ask that you not include photographs or external links within your documents. Any documents uploaded through this platform will be securely transmitted electronically to support application review.

Please submit your Cover Letter and Resume with your Online Application through the Add Attachments field. A resume will not substitute for the work experience section of the application or vice versa. Applications with blank fields or supplemental question responses with comments such as see attachments may be considered incomplete.

Supplemental Information

Ouragencys mission and valuesdrive every decision that we make determine how we interact with others and are at the core of who we are. We value Access Love Belonging Equity and Stewardship. We understand that a work environment that respects your work/life balance is key; thats why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support value and trust our employees are empowered to grow and develop into their best self.

Opportunity for All

We strive to create a working environment that includes and respects cultural ethnic racial religious sexual orientation and gender identity diversity. Women racial and ethnic minorities people with disabilities people over 40 years of age people with religious beliefs veterans or people with military status and people of all sexual orientations and gender identities are encouraged to apply.

The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.

If you are a person needing assistance in the application process if you need this job announcement in an alternate format or if you have general questions about this opportunity please contactCaleb Baldwin or at or the Talent Acquisition Team prior to the position closing. If you are having technical difficulties creating accessing or completing your application please contact or or toll free Washington Relay 711.

This recruitment may be used to fill additional agency-wide positions in accordance with Article 4 of the WFSE Collective Bargaining Agreement.

**This Organization Participates in E-Verify**

Required Experience:

Junior IC

DescriptionThis position is a Hybrid position that will primarily telework but may be required to report to the office in Olympia weekly.The ideal candidate for the Office Assistant 3 in our Employer Services Unit is motivated by public service and understands the importance of safeguarding programs...