Personal Systems & Collaboration (Poly) Sales Specialist Account Manager
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Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Description -
Job Summary
The Personal Systems & Collaboration Sales Specialist Account Manager drives high-value workplace and collaboration engagements by translating customer needs into measurable business outcomes. This role combines specialist expertise across Personal Systems (devices lifecycle services) and collaboration solutions (meeting room and personal collaboration experiences) to shape demand build solution roadmaps and execute opportunities end-to-endgrowing revenue adoption and long-term account value.
Responsibilities
Engage customer stakeholders across IT workplace/UC procurement finance and business leaders to uncover productivity and collaboration challenges and align solutions to outcomes.
Develop and execute account strategies that connect end-user computing and collaboration investments to customer value (standardisation user experience security manageability cost-to-serve).
Drive consultative discovery and solution-selling motionsdiagnosing needs mapping stakeholders and building multi-threaded opportunity plans.
Create qualify and progress pipeline with strong next-step rigor ensuring predictable execution and high-quality forecasting.
Design and present integrated solutions that bring together devices peripherals and collaboration experiences (including Poly where relevant) tailored to the customer environment.
Lead commercial discussions and negotiations to secure sustainable growth and long-term relationships balancing customer outcomes with business priorities.
Monitor market and competitive dynamics in end-user computing and collaboration to anticipate customer needs and sharpen account priorities.
Orchestrate internal resources across the account ecosystem (specialists broader account team partners/channel operations) to deliver One-team execution.
Maintain strong operational hygiene in CRM including pipeline accuracy deal plans and activity cadence.
Required Skills and Expertise
Stakeholder Relationship Management:Ability to build trusted relationships across IT and business stakeholders with strong listening and consultative skills to uncover needs and drive alignment.
Solution Selling & Discovery:Demonstrated capability to run structured discovery connect problems to solution architectures and create compelling proposals that drive decision-making.
Strategic Account Planning & Vision:Experience developing account strategies that link near-term wins to longer-term adoption standardisation and growth.
Value-Based Selling:Capability to position solutions in business terms and tailor messages to diverse stakeholders; able to articulate business cases and success metrics.
Collaboration & UC Fluency (Poly Advantage):Working knowledge of collaboration use cases and environments (personal devices meeting rooms user experience change/adoption considerations) and the ability to translate this into practical customer outcomes.
Negotiation & Commercial Acumen:Skill in navigating pricing terms and trade-offs while maintaining customer trust and margin discipline.
Influence in a Matrix:Comfortable coordinating across internal teams and partners to move opportunities forward without relying on direct authority.
Communication & Presentation Excellence:Strong ability to simplify complex offerings into clear compelling customer narratives and run effective customer conversations.
Ethical and Professional Integrity:Consistently operates with confidentiality honesty and reliability building trust through follow-through.
Success measures (first 612 months)
Consistent pipeline coverage and quality (stage discipline next steps close plans) across Personal Systems and collaboration opportunities.
Forecast accuracy and predictable operating cadence.
Revenue attainment against quota/targets; clear evidence of solution expansion and attach where applicable.
Increased adoption/standardisation outcomes in priority accounts (e.g. broader portfolio footprint across devices collaboration experiences).
Strong internal collaboration and visible contribution to account team outcomes.
Personal Attributes
High ownership and accountability for outcomes with resilience under pressure and a bias for action.
Structured and organised approach to pipeline forecasting and prioritisation.
Customer-first mindset with curiosity for understanding the why behind customer decisions.
Adaptable proactive and committed to continuous learning.
Education & Experience Recommended
Proven experience in B2B sales/account management (technology preferred).
Experience in end-user computing and/or collaboration/UC solutions preferred (Poly experience advantageous).
Bachelors degree (or equivalent experience) preferred.
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Job -
SalesSchedule -
Full timeShift -
No shift premium (South Africa)Travel -
Relocation -
Equal Opportunity Employer (EEO) -
HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information review HPsEEO Policy or read about your rights as an applicant under the law here: Know Your Rights: Workplace Discrimination is Illegal
Required Experience:
Manager
Key Skills
- Business Development
- Customer Service
- Revenue Growth
- Product Knowledge
- Account Management
- CRM
- Customer Base
- New Customers
- Territory
- Business Relationships
- Sales Goals
- Sales Process
- Powerpoint
- New Clients
- Technical Support
