Coordinator, In-Market Sales

Vancouver - Canada

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Back to all jobs at Big Bus Westcoast Sightseeing

Coordinator In-Market Sales

Start Date:March/April
Work Hours: Seasonal full time shift work (start times may vary)
Days of Week Worked: Tuesday through Saturday (subject to change)
Location: Downtown Vancouver Richmond Burnaby North Van majority of the time you will be offsite visiting hotels
Wages: $21 per hour phone and gas allowance

At Big Bus Tours Vancouver Westcoast Sightseeing we are hiring an In-Market Sales Coordinator to support our In-Market and Partnership Sales Manager with our Hotel Agents. You will be promoting our tours and attractions to hotel concierges and front desk teams who in turn recommend and sell our services to guests from around the world. You will build and maintain partner relationships by visiting partnered hotels and agents across downtown Vancouver Burnaby Richmond and North Vancouver. This fast-paced role requires strong interpersonal verbal and written communication organization skills attention to detail and creative problem-solving skills. A valid BC Driver License and access to a vehicle is required.

YOUR WORK WILL INCLUDE

Managing agent accounts; including but not limited to setting up of new hotel accounts training troubleshooting technical difficulties delivering commissions assisting guest service inquiries and maintaining relationships
Assisting with planning and execution of tradeshows events and familiarization tours
Attending hotel affiliate events functions and familiarization tours as a representative of BBTWCS
Conducting administrative duties; including commission reconciliation CRM updates email newsletter updates and sales reporting
Preparing and delivery of marketing collateral (flatsheets invitations) for agent program
Collaborating with the sales and marketing team to develop in-market strategies and plans; focusing on building long-term relationships and increasing overall sales
Acting as a Reservations Agent for our Agents program on mornings and weekends

WHAT WE WILL LIKE ABOUT YOU

You have previous experience working in a fast-paced sales/guest service/tourism/hospitality/relationship building environment
You work equally well independently and as part of a team
You are proficient in Microsoft Office and are quick learner
You have strong time management and organizational skills
You have excellent interpersonal written and verbal communication and active listening skills
You work well under pressure and possess strong attention to detail
You have a naturally friendly and outgoing personality along with a professional attitude
You are fluent in English; a second language is an asset
A valid BC Drivers License and access to a vehicle is required
You have strong knowledge of Downtown Vancouver and its surrounding areas
Graphic design skills are an asset
Event Management skills are an asset

WHAT YOU WILL LIKE ABOUT US

Paid training
Free admission and discounts for you and a guest to over 90 attractions through the Tourism Privilege Pass
Central Downtown Vancouver office with easy access to all transit routes
Internal and external recognition programs for fun awards and prize opportunities
Invitations to VIP tourism industry events networking opportunities and familiarization tours
The little things like free coffee hot chocolate and sparkling water (available in-office)
A respectful and safe work environment

Please include a Cover Letter when submitting your Resume.

Join the team at Big Bus Tours Vancouver Westcoast Sightseeing! We operate Vancouvers Double Decker Hop-On Hop-Off tours as well as guided tours to Downtown Vancouver Whistler Victoria and the North Shore.

We have been a Top Nominated Company at the Vancouver Tourism Awards for three years in a row since 2023! The rise to the top is a testament to our teams unwavering commitment to excellence and the exceptional efforts of our team who consistently go above and beyond to provide unparalleled tour experiences for our guests.

We are an equal opportunity employer committed to equity diversity and inclusion. We strive to maintain a workplace that welcomes and values people of all backgrounds identities and abilities.

BBTVWCS respectfully acknowledges that our offices are located on the unceded traditional territories of the xʷməθkʷəyəm (Musqueam) Sḵwxwú7mesh (Squamish) and səlilwətaɬ (Tsleil-Waututh) Nations.

Please visit our careers page to see more job opportunities.

Required Experience:

Back to all jobs at Big Bus Westcoast SightseeingCoordinator In-Market SalesStart Date:March/AprilWork Hours: Seasonal full time shift work (start times may vary)Days of Week Worked: Tuesday through Saturday (subject to change)Location: Downtown Vancouver Richmond Burnaby North Van majority of the ...