Communications SpecialistAdministrative Assistant

Welcome to the City of Charlotte

Charlotte is Americas Queen City opening her arms to a diverse and inclusive community of residents businesses and visitors alike. Here you will find a safe family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety health and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork openness accountability productivity and employee development

• Providing all customers with courteous responsive accessible and seamless quality services

• Taking initiative to identify analyze and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

Major Duties and Responsibilities:

• Support the creation of content for CMACCs website social media platforms and email marketing campaigns to aid with special projects including items such as flyers graphics for website and social media use and infographics for use at community events.

• Assist in the design of promotional materials for events fundraising and outreach using graphic design tools such as Canva Adobe Creative Suite etc.

• Assist in planning and executing fundraising campaigns and special events

• Use templates/approved language to aid in pushing out press releases media advisories and promotional materials as needed to support the Communications/Outreach Manager and ACC Director.

• Represent CMACC at community events and outreach activities as needed based on staffing levels.

• Assist with the tracking of marketing and development campaign performance using industry best practices.

• Support logistics for events and campaigns including timelines budgets and vendor relations in collaboration with the Communications & Outreach Manager and ACC Business Services Supervisor.

• Support other roles within the Communications & Outreach Division. Will be responsible for providing backup coverage for Communication & Outreach positions in conjunction with the Communications & Outreach Manager.

• Assist with animal-related content creation and promotion

• Work comfortably around dogs cats and pocket pets in shelter and event settings

• Perform other duties as assigned

Knowledge Skills & Abilities:

• Strong writing editing and storytelling skills

• Ability to learn graphic design software (e.g. Canva Adobe Creative Suite)

• Knowledge of social media management tools and email marketing platforms

• Ability to learn digital marketing strategies and analytics

• Excellent organizational and multitasking abilities

• Ability to assist with managing projects independently and collaboratively

• Ability to learn the principles and methods for promoting and selling services including marketing strategy and donor engagement

• Ability to work effectively with diverse communities; bilingual (Spanish/English) preferred

• Comfortable working with animals in various environments

• Exercise good judgment and self-control during stressful situations and peak workload periods

• Understand and follow through on both oral and written instructions

Preferred Qualifications: Spanish/English preferred

Minimum Qualifications:

• Associates degree or higher in Communications Marketing Public Relations Graphic Design or related field or an equivalent combination of education experience and skills to perform the essential duties of the position. Minimum of two (2) years of relevant work experience in communications digital marketing fundraising event planning or related field.

Working Conditions:

• Work is performed mainly in an indoor office environment with moderate exposure to atmospheric conditions and frequent exposure to computer screens files and phones. Occasional work in shelter and indoor and outdoor event settings with animals is required.

CONDITIONS OF EMPLOYMENT

The Citys Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes but is not limited to: reference checks social security verification education verification criminal conviction record check and if applicable a credit history check sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidates written authorization before obtaining a criminal background report motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process candidates may be asked to take a skills test and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race religion color sex national origin marital status age disability sexual orientation political affiliation or on the basis of actual or perceived gender as expressed through dress appearance or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where self-service application kiosks are available. They are located in our office at 700 East 4th Street Suite 200 Charlotte NC 28202. We are open Monday through Friday from 9:30 a.m. to 3:30 p.m. (EST) excluding official City holidays.

For questions about your application or the hiring process please email .

The City of Charlotte is committed to making our services and programs accessible to all. Upon request auxiliary aids written materials in alternate formats language access and other reasonable accommodations or modifications will be provided. To make a request please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Clickhereto learn more about the City of Charlottes benefits.

The City of Charlotte is a drug and alcohol-free workplace.