Vice President Payment Lifecycle Manager III
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Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Are you ready to lead a high-impact team in a truly global environment Join us and play a pivotal role in shaping the future of service and clearing operations across Asia EMEA and WHEM. As a leader in Global Utilities Investigations youll drive operational excellence foster innovation and empower your team to deliver world-class client service. This is your opportunity to make a difference influence business outcomes and partner with senior leaders worldwide. Step into a role where your leadership and vision will be valued and celebrated.
As a Manager in Global Utilities Investigations you will lead a team of 40-50 staff members in a 24 x 5 environment supporting service and clearing operations across multiple regions. You will partner globally manage day-to-day operations and ensure your team meets financial and operational goals. Together we create a culture of accountability collaboration and continuous improvement. You will have direct responsibility for transaction processing client service database controls and risk management all while maintaining staff and budget requirements.
Job responsibilities
- Meet client deliverables with a high level of timeliness and accuracy
- Drive productivity and quality through continuous process review and improvement
- Document and regularly review procedures to ensure up-to-date processes
- Identify and address business knowledge gaps promoting ownership of deliverables
- Interact professionally with global location managers
- Foster a High Performance Culture empowering team members
- Monitor Management Information System data and resolve issues promptly
- Lead and manage multiple projects aligned with organizational goals
- Collaborate with senior managers to identify and implement technology resource and process improvements
- Conduct regular reviews and set clear expectations for direct reports motivating through accountability
- Oversee training performance management talent review and risk management within budget
Required qualifications capabilities and skills
- Graduate with at least 10 years of experience in a financial institution
- Proven experience managing teams of 75 employees
- Working knowledge of International Payment Processing Operations
- Familiarity with SWIFT and international payment conventions/practices
- Prior experience in client and third-party bank investigations
- Strong interpersonal skills for communication at all levels
- Excellent written and oral English communication skills
- Leadership and people management abilities
- Ability to build strong business relationships within and across the organization
- Proactive ownership and escalation of issues with creative problem-solving techniques
- Experience collaborating with Risk Audit and Compliance to achieve objectives
Preferred qualifications capabilities and skills
- Masters Degree (e.g. CA ICWA MBA) with 7 years of post-qualification experience
- Automation experience
- Project Management/Implementation experience
Required Experience:
Exec
Key Skills
- Change Management
- Financial Services
- Growing Experience
- Managed Care
- Management Experience
- Analysis Skills
- Senior Leadership
- Performance Management
- Process Management
- Leadership Experience
- negotiation
- Analytics
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
