Clinic Branch Manager

Makati City - Philippines

Monthly Salary: PHP 40000 - 80000

Experience Required: 4-5years

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

The Branch Manager is responsible for overseeing the overall operations administration clinical quality sales performance and regulatory compliance of the branch. The role ensures operational efficiency high-quality patient care excellent patient experience and sustainable business growth while maintaining compliance with healthcare regulations.

JOB DESCRIPTION

Oversee overall branch operations administration and sales performance
Ensure efficient clinic workflows patient flow and service delivery
Develop implement and enforce Standard Operating Procedures (SOPs)
Monitor key performance indicators (KPIs) such as census wait time revenue and costs
Manage manpower planning staff scheduling and resource allocation
Supervise inventory supplies equipment and facility utilization
Ensure compliance with DOH LGU DOLE and other regulatory requirements
Maintain accreditation licenses and permits of the branch
Ensure adherence to clinical protocols and patient safety standards
Monitor patient satisfaction and resolve complaints promptly
Lead recruitment onboarding training and performance management of staff
Drive sales performance up-selling initiatives and revenue growth
Manage branch budget expenses billing and collections
Implement cost-control and efficiency improvement initiatives
Oversee use maintenance and data security of EHR / clinic systems
Ensure preventive maintenance of facilities and medical equipment
Prepare and present operational financial and performance reports to Management
Lead daily huddles team meetings and performance reviews
Perform other operational and administrative duties as assigned

Requirements

Bachelors degree in Business Administration Healthcare Management or related field
At least 5 years of experience in clinic hospital or healthcare operations management
Proven leadership experience managing clinical and administrative teams
Strong knowledge of healthcare operations patient flow and clinic administration
Experience handling DOH LGU DOLE compliance audits and accreditation
Strong financial acumen including budgeting revenue monitoring and cost control
Sales-oriented mindset with experience in healthcare or service-based sales
Proficient in clinic management systems EHR and MS Office applications
Strong analytical problem-solving and decision-making skills
Excellent communication leadership and stakeholder management skills
Highly organized detail-oriented and results-driven
Able to work in a fast-paced patient-focused environment

Required Skills:

Bachelors degree in Business Administration Healthcare Management or related field At least 5 years of experience in clinic hospital or healthcare operations management Proven leadership experience managing clinical and administrative teams Strong knowledge of healthcare operations patient flow and clinic administration Experience handling DOH LGU DOLE compliance audits and accreditation Strong financial acumen including budgeting revenue monitoring and cost control Sales-oriented mindset with experience in healthcare or service-based sales Proficient in clinic management systems EHR and MS Office applications Strong analytical problem-solving and decision-making skills Excellent communication leadership and stakeholder management skills Highly organized detail-oriented and results-driven Able to work in a fast-paced patient-focused environment

JOB DESCRIPTION

Oversee overall branch operations administration and sales performance
Ensure efficient clinic workflows patient flow and service delivery
Develop implement and enforce Standard Operating Procedures (SOPs)
Monitor key performance indicators (KPIs) such as census wait time revenue and costs
Manage manpower planning staff scheduling and resource allocation
Supervise inventory supplies equipment and facility utilization
Ensure compliance with DOH LGU DOLE and other regulatory requirements
Maintain accreditation licenses and permits of the branch
Ensure adherence to clinical protocols and patient safety standards
Monitor patient satisfaction and resolve complaints promptly
Lead recruitment onboarding training and performance management of staff
Drive sales performance up-selling initiatives and revenue growth
Manage branch budget expenses billing and collections
Implement cost-control and efficiency improvement initiatives
Oversee use maintenance and data security of EHR / clinic systems
Ensure preventive maintenance of facilities and medical equipment
Prepare and present operational financial and performance reports to Management
Lead daily huddles team meetings and performance reviews
Perform other operational and administrative duties as assigned

Requirements

Bachelors degree in Business Administration Healthcare Management or related field
At least 5 years of experience in clinic hospital or healthcare operations management
Proven leadership experience managing clinical and administrative teams
Strong knowledge of healthcare operations patient flow and clinic administration
Experience handling DOH LGU DOLE compliance audits and accreditation
Strong financial acumen including budgeting revenue monitoring and cost control
Sales-oriented mindset with experience in healthcare or service-based sales
Proficient in clinic management systems EHR and MS Office applications
Strong analytical problem-solving and decision-making skills
Excellent communication leadership and stakeholder management skills
Highly organized detail-oriented and results-driven
Able to work in a fast-paced patient-focused environment