Service Manager Car Dealership
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Job Location:
Cavite - Philippines
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
QUALIFICATIONS
With at least 5 years of progressive experience in aftersales operations management and leadership roles in automotive industry.
Experience in aftersales including service parts accessories warranty and workshop.
Strong customer service people management and technical skills.
RESPONSIBILITIES
Lead and develop the team.
Oversee the daily operations of the service department.
Ensure that all repair and maintenance services are performed efficiently accurately and within standards.
Maintain high levels of customer satisfaction by ensuring timely and effective service delivery.
Handle customer complaints and resolve issues ensuring a premium after-sales experience.
Monitor and manage the financials including labor sales parts sales and gross profit.
Maintain proper documentation for all repairs inspections and warranty claims.
Collaborate with internal teams to ensure seamless end-to-end dealership operations.
Required Skills:
Aftersales Service
Key Skills
- Accounting Software
- Time Management
- Accounts Administration
- Accounts Receivable
- Accounts Reconciliation
- Administrative Skill
- Leadership skills
- Accounting & Finance
- Accounts Management
- Communication
- Analysis Skills
- Relationship Management
- Team Player Spirit
- Budgeting Skills
- Accounts Payable
