Technical Service Manager- Agriculture and Food (North America)

At Nouryon our global team of Changemakers takes positive action every day to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer societys needs today and in the future.

We are looking for team members who bring ideas forward champion others and work together to do better. Does that sound like you

About the job:

Nouryons Agriculture & Food division seeks an experienced Technical Service Manager to own day-to-day priorities and independent formulation decisions for the Bridgewater NJ lab serving customers across North America. The role connects lab work to fast commercial outcomes delivering robust adjuvant and crop protection formulations validated samples and clear recommendations to customers and internal teams. You will operate with high autonomy and collaborate closely with Sales/Marketing R&D Production Regulatory and Supply Chain to solve problems quickly and safely.

In your future role as a Technical Service Manager-Agriculture you will:

• Plan and execute formulation development experiments for new and existing agrochemical and adjuvant products (e.g. suspension concentrates emulsions water-dispersible granules). Gather performance and stability data analyze results and iterate formulations to meet performance targets.
• Troubleshoot formulation and application issues by identifying root causes and implementing solutions aligned with business and regulatory priorities.
• Interpret experimental data and translate technical findings into clear recommendations. Prepare and present technical reports formal lab reports and presentations for internal teams management and external stakeholders (customers sales etc.).
• Serve as a key technical liaison between Nouryon and customers by supporting customer trials addressing formulation queries and providing application guidance. Develop strong customer relationships and understand customer needs.
• Collaborate with cross-functional teams (R&D production regulatory sales/marketing) and global colleagues to advance formulation projects. Drive cross-cultural teamwork and ensure successful handoff of formulations to scale-up and manufacturing.
• Stay current on industry trends new raw materials and emerging technologies in crop protection and adjuvant formulations and contribute innovative ideas to support Nouryons product offerings and growth.
• Lead external technical interactions by presenting data defending formulations supporting customer trials and scale-up activities and providing application guidance across NAM.
• Translate experimental results into clear recommendations and deliver technical reports and presentations for internal and external stakeholders.
• Own daily lab operations and priorities by setting methods allocating work and ensuring EHS compliance and proper documentation (SOPs data integrity).
• Reduce cycle time from request sample order by tracking and improving KPIs (response time sample-to-order conversion number of validated formulations number of customer technical meetings).
• Coordinate with cross-functional and global teams to advance projects and transfer successful formulations to manufacturing.
• Stay current on industry trends and new raw materials and contribute ideas to strengthen Nouryons portfolio.

North America Scope & Complexity:

• Geography: United States Canada Mexico and Central America; interface with regional Sales Regulatory Supply Chain (Houston) R&D (global).
• Customers supported: Global Key Account and Regional Account for Crop Protection & Distributors; key segments: crop protection manufacturers adjuvant blenders seed treatment micronutrients.
• Active projects: 10 at any time; annual sample requests: 50; typical deliverables: validated lab samples stability dossiers application guidance.
• Internal interfaces (approx.): Sales (7 FTE) Regulatory team Supply Chain QC/Manufacturing.

We believe you bring:

• A B.S. in Chemistry (required); an advanced degree is a plus.
• 510 years of hands-on experience in agrochemical and adjuvant formulation including customer-facing technical service within the North American market with a demonstrated ability to work independently without onsite supervision.
• Deep technical expertise in formulation systems such as emulsions suspension concentrates (SCs) microencapsulation and water-dispersible granules (WDGs) along with strong experimental design and data analysis skills.
• Excellent written and verbal communication skills with the ability to clearly present technical concepts to customers and leadership and produce concise high-quality technical reports.
• Strong collaboration and organizational skills enabling effective work across cross-functional and multicultural teams while managing multiple projects and setting laboratory priorities.
• Willingness to travel up to 10% for customer visits field trials and industry conferences.

Good to know:

• This is a full-time laboratory based position at Nouryons Bridgewater NJ site within the Agriculture & Food business unit. The role involves hands-on lab work as well as office/desk work for reporting and communication.
• Culture: Nouryon values innovation collaboration and a safety-first mindset. The successful candidate will thrive in a fast-paced dynamic environment and will contribute to a team of expert chemists and engineers.
• Benefits: Competitive compensation and benefits package commensurate with experience including professional development opportunities.
• Please apply via our online recruitment system. We will not accept applications via e-mail. Once its with us we will review to see if we have a match between your skills and the role! For more information about our hiring process visit: look forward to receiving your application!

  We kindly ask our internal candidates to apply with your Nouryon email via Success Factors.
  

  AboutNouryon:

  Were looking for tomorrows Changemakers today.

  If youre looking for your next career move apply today and join Nouryons worldwide team of Changemakers in providing essential solutions that our customers use to manufacture everyday products such as personal care cleaning paints and coatings agriculture and food pharmaceuticals and building products. Our employees are driven by the wish to make an impact and actively drive positive change. If that describes you we will gladly make way for your ambitions. From day one we support you with your personal growth through challenging positions and comprehensive learning and development opportunities in a dynamic international diverse and proactive working environment.

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  Nouryon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other characteristic protected under applicable federal state or local law.

  We have already chosen our sourcing channels for this recruitment and kindly ask not to be contacted by any advertisement agents recruitment agencies or staffing companies.