Junior Account Access Specialist
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
The Junior Account Access Specialist (Client Access Management Team) is responsible for end-to-end operational performance of identity and access management (IAM) services for UK&I Experian customers and products. This role is responsible of executing the requests as per the SLA and KPI requirements ensures compliance with Experian Access Management standards and UK regulatory frameworks.
You will be reporting to the Client Access Management lead.
What you will do:
Operational responsibility and Regulatory Compliance:
Execution and daily management of all access management processes ensuring 100% adherence to SLAs and KPIs for CIAM/CAM operations.
Point of contact for IAM scenarios including exceptions and escalations.
Maintain expertise across all Experian products and systems involved in access provisioning.
Ensure all activities comply with internal Experian IAM standards and UK regulations (e.g. GDPR FCA DPA) identifying and mitigating compliance risks.
Support audits and respond to information security queries as needed.
Client-Facing Responsibilities and High quality Communication:
Provide daily support to clients on access requests acting as the main liaison for both first and second-line support (service and system perspective).
Execute/Participate in client communications for onboarding attestation and user access review processes ensuring clarity professionalism and issue resolution.
Analyze client requirements validate information ensure correct and secure outcomes.
Process Improvement and Knowledge Sharing:
Identify and drive process improvements update documentation and share best practices to enhance team performance and service delivery.
Qualifications :
What you will bring:
Demonstrated responsibility of operational performance KPIs and SLAs in a regulated environment Technical understanding of IAM systems and processes
Regulatory compliance awareness (GDPR FCA DPA etc.)
Excellent client-facing skils and ability to manage escalations
Qualifications:
1 year of experience in IAM or a related field
Fluency in written and spoken English
Additional Information :
What you will get:
- Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses learning materials & book.
- Work environment - excellent work conditions with friendly environment recognized team spirit and fun and quality recreation time.
- Social benefit package including life insurance food vouchers additional health insurance monthly flex allowance and internet coverage corporate discounts marriage and childbirth / adoption allowance Multisport card Sharesave plan Employee assistance program а birthday gift and many other benefits!
- Work-life balance - 25 days paid vacation 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.
- Opportunity for Flexible working hours and Home Office.
Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion color sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Active Directory
- Identity & Access Management
- LDAP
- SAFe
- Assistive Technologies
- Authentication
- Pediatrics Experience
- NVDA
- Sailpoint
- SSH
- SSO
- Oracle
About Company
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, ... View more
