Director of Operations
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Job Location:
Atherton, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
Private Family Office
Reports to:Chief of Staff
Compensation: $175000 DOE plus benefits
Position Overview
The Director of Operations is a senior leadership role responsible for overseeing and optimizing the day-to-day operations of a private familys personal & residential affairs. Reporting to the Chief of Staff this individual ensures that all operational functions run seamlessly efficiently and with the highest level of discretion and professionalism.
The ideal candidate is a strategic operator with exceptional organizational skills strong people management experience and a proactive solutions-oriented mindset. This role requires comfort operating in a highly dynamic confidential environment while balancing long-term planning with immediate needs. Must have a can do not job to big not job to small mentality.
Key Responsibilities
Operational Leadership
Oversee all operational functions across residences staff vendors and family-related services.
Translate the familys priorities and the Chief of Staffs strategic direction into efficient operational execution.
Develop implement and continuously improve systems processes and standard operating procedures.
Staff & Vendor Management
Manage household and operational staff directly and indirectly ensuring clarity of roles performance standards and accountability.
Partner with the Chief of Staff on hiring onboarding training and performance management.
Oversee third-party vendors and service providers; negotiate contracts and ensure quality timeliness and cost effectiveness.
Financial & Administrative Oversight
Manage operational budgets expense tracking and approvals in coordination with finance and accounting partners.
Review invoices contracts and expenditures related to operations.
Identify cost efficiencies while maintaining premium service levels.
Planning & Problem Solving
Anticipate needs risks and operational challenges; address issues before they escalate.
Lead crisis management and issue resolution as needed maintaining calm and discretion.
Support special projects and initiatives as assigned by the Chief of Staff.
Confidentiality & Discretion
Handle all personal financial and operational matters with the utmost confidentiality.
Serve as a trusted steward of sensitive information and family interests.
Qualifications & Experience
Senior operations general management or similar leadership experience; family office private household hospitality or luxury service environments strongly preferred.
Proven experience managing complex operations staff and vendors.
Strong financial acumen with experience managing budgets and contracts.
Exceptional organizational communication and interpersonal skills.
High emotional intelligence and ability to navigate nuanced high-touch environments.
Absolute discretion integrity and professionalism.
Key Competencies
Strategic and operational thinker
Highly organized and detail-oriented
Calm under pressure; decisive problem solver
Strong leadership and people management skills
Service-oriented mindset with high standards
Flexible adaptable and available as needed
Working Relationship
This role works in close partnership with the Chief of Staff and serves as a critical operational leader within the family ecosystem. Success requires alignment trust and clear communication.
Required Experience:
Director
Key Skills
- Risk Management
- Negiotiation
- Operational management
- Smartsheets
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Financial Planning
About Company
Discover personalized services tailored to your individual needs. Choose DM Estate Staffing for a refined and skilled approach to domestic staffing.
