Dutch Speaking Customer Support Representative – Portugal

Kats Recruitment

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profile Job Location:

Porto - Portugal

profile Monthly Salary: Not Disclosed
Posted on: 10 hours ago
Vacancies: 1 Vacancy

Job Summary

Dutch Speaking Customer Support Representative Portugal

Role Introduction

Join our elite Benelux support team as a Dutch Speaking Customer Support Representative. Based in Portugal you will play a critical role in maintaining customer loyalty by providing efficient and empathetic support. This position is ideal for those who value a collaborative work culture and are eager to leverage their Dutch language skills in a fast-paced international setting.

Core Requirements

  • Linguistic Mastery: Native or near-native Dutch (C1/C2); Professional English (B2).
  • Legal Status: Must be an EU Citizen or have a valid work permit for Portugal.
  • Tech Savvy: Comfortable with multi-tasking across different software platforms and digital tools.

Qualifications & Skills

  • Strong organizational skills and attention to detail.
  • Previous experience in a BPO or call center environment is a plus.
  • A can-do attitude and a genuine desire to resolve customer issues.
  • Cultural awareness and the ability to adapt communication styles to different users.

What We Offer & Relocation Package

  • Arrival Package: Reimbursed airfare and airport transfer service.
  • Accommodation: 2 to 4 weeks of complimentary hotel stay while you settle in.
  • Relocation Buddy: A dedicated team member to help you find an apartment and integrate into the local culture.
  • Wellness: Private medical and dental insurance from day one.
  • Perks: Free language courses (Portuguese) monthly food allowance and gym discounts.
Dutch Speaking Customer Support Representative Portugal Role Introduction Join our elite Benelux support team as a Dutch Speaking Customer Support Representative. Based in Portugal you will play a critical role in maintaining customer loyalty by providing efficient and empathetic support. This posi...
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Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking