German Speaking Customer Support Representative – Portugal
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
German Speaking Customer Support Representative Portugal
Role Introduction
We are looking for a dedicated German Speaking Customer Support Representative to join our international service hub in this role you will be the voice of a leading global brand providing world-class assistance to our DACH-region clientele. This is an exceptional opportunity for professionals looking to combine a rewarding career in customer experience with the sun-drenched high-quality lifestyle that Portugal offers.
Core Requirements
- Linguistic Mastery: Native or near-native proficiency (C1/C2) in German; strong communicative English (B2).
- Legal Status: Must hold EU/EEA Citizenship or a valid unrestricted work permit for Portugal.
- Technical Literacy: Proficiency in MS Office and the ability to navigate modern CRM systems (e.g. Salesforce Zendesk).
- Relocation: Willingness to relocate to Portugal (Lisbon or Porto).
Qualifications & Skills
- Previous experience in customer service hospitality or retail is preferred but not mandatory.
- Exceptional empathy and active listening skills.
- Ability to handle complex inquiries with a solution-oriented mindset.
- Strong written and verbal communication skills with a focus on professional etiquette.
What We Offer & Relocation Package
- Relocation Support: Fully covered flight tickets to Portugal and airport pick-up.
- Initial Housing: 2 to 4 weeks of complimentary hotel accommodation or company-leased housing upon arrival.
- Settling-in Assistance: Dedicated support for obtaining your NIF (Tax ID) Social Security and opening a local bank account.
- Housing Concierge: Professional guidance and support in finding long-term accommodation.
- Benefits: Competitive salary including language premiums private health insurance and meal vouchers.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
