Dutch Speaking Customer Support Representative – Portugal
Job Summary
Dutch Speaking Customer Support Representative Portugal
Role Introduction
Join our elite Benelux support team as a Dutch Speaking Customer Support Representative. Based in Portugal you will play a critical role in maintaining customer loyalty by providing efficient and empathetic support. This position is ideal for those who value a collaborative work culture and are eager to leverage their Dutch language skills in a fast-paced international setting.
Core Requirements
- Linguistic Mastery: Native or near-native Dutch (C1/C2); Professional English (B2).
- Legal Status: Must be an EU Citizen or have a valid work permit for Portugal.
- Tech Savvy: Comfortable with multi-tasking across different software platforms and digital tools.
Qualifications & Skills
- Strong organizational skills and attention to detail.
- Previous experience in a BPO or call center environment is a plus.
- A can-do attitude and a genuine desire to resolve customer issues.
- Cultural awareness and the ability to adapt communication styles to different users.
What We Offer & Relocation Package
- Arrival Package: Reimbursed airfare and airport transfer service.
- Accommodation: 2 to 4 weeks of complimentary hotel stay while you settle in.
- Relocation Buddy: A dedicated team member to help you find an apartment and integrate into the local culture.
- Wellness: Private medical and dental insurance from day one.
- Perks: Free language courses (Portuguese) monthly food allowance and gym discounts.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking