Franchising Manager

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profile Job Location:

Kuala Lumpur - Malaysia

profile Monthly Salary: Not Disclosed
Posted on: 14 hours ago
Vacancies: 1 Vacancy

Job Summary

Company Background:

We are representing a group of companies specializing in the Food & Beverage industry. As part of their ongoing expansion they are seeking experienced Franchising Manager to join their growing team based in the heart of Kuala Lumpur.

Key Responsibilities:

Franchise Expansion & Development

  • Identify evaluate and recruit qualified franchise partners aligned with the companys mission and values.
  • Develop and execute strategies to drive franchise growth in targeted markets.
  • Manage the end-to-end franchise acquisition process including prospecting presentations negotiations and onboarding.

Franchise Operations Support

  • Ensure franchisees adhere to operational financial and brand standards.
  • Provide guidance and support during pre-opening and post-opening phases.
  • Coordinate training and development programs for new and existing franchisees.

Relationship Management

  • Build and maintain strong relationships with existing and prospective franchisees to ensure mutual business success.
  • Support franchisees in business setup operations and performance optimization.
  • Conduct regular reviews and provide business insights market updates and guidance to franchise partners.
  • Serve as the primary liaison between the franchisor and franchisees.
  • Address and resolve franchisee concerns or conflicts promptly and effectively.

Strategic Planning & Market Research

  • Analyze market trends competitor activities and potential territories to identify expansion opportunities.
  • Collaborate with the marketing and operations teams to plan promotional activities for franchise recruitment and brand visibility.
  • Contribute to the development of franchise policies business models and performance frameworks.

Compliance

  • Ensure franchisees adhere to the companys standards operational guidelines and brand integrity.

Performance and Reporting

  • Monitor franchise performance metrics (sales profitability customer satisfaction).
  • Prepare reports and present performance updates to senior management.
  • Recommend improvements to franchise systems policies and support mechanisms.

Requirements

  • Bachelors degree in Business Marketing Education Management or a related field.
  • Minimum 5 years of experience in franchise development business development or operation management (preferably within the Food & Service industry).
  • Ability to manage multiple franchise operations efficiently.
  • Good communication skill in English.

Working Hour:

Monday - Friday 9:00am 6:00pm

Interested candidate may apply online or send resume to

Only shortlisted candidate will be notified.

Company Background: We are representing a group of companies specializing in the Food & Beverage industry. As part of their ongoing expansion they are seeking experienced Franchising Manager to join their growing team based in the heart of Kuala Lumpur. Key Responsibilities: Franchise Expansion & D...
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Key Skills

  • Restaurant Experience
  • Customer Service
  • Employee Evaluation
  • Management Experience
  • Math
  • Employment & Labor Law
  • Sanitation
  • Leadership Experience
  • P&L Management
  • Mentoring
  • Supervising Experience
  • Restaurant Management