Outbound Customer Service

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profile Job Location:

Petaling Jaya - Malaysia

profile Monthly Salary: RM 2300 - 3500
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

What will you do as Outbound Customer Service

  • Call to consult and convince customers to use the right product and close the order according to the data the customer has demanded (Leads provided by company).
  • Manage / store customer information on the company system
  • Take care and support close customers provide preferential programs for customers to increase sales
  • Completing the assigned KPIs as prescribed.

Skills Required:

  • Clear voice good communication
  • Selling skills and ability to grasp customer psychology
  • Able to work in a team/ independently
  • Skilled in building rapport with customers overcoming objections
  • Passion to generate more income / commission

Education & Experience:

  • Minimum SPM holder and above
  • Language required: Bahasa Malaysia English & Mandarin (Added Advantage)
  • At least 1 year and above of experience in Telesales / Telemarketing
  • Any kind of sales experience - for Mandarin speaker only
  • Must be able to work on rotational shift basis & weekend
  • Age: 30 - 50 years old (Healthy & fit to work)
  • Prefer candidates from product consulting telco insurance real estate beauty industry online business or similar background.

Salary Package:

Non-Mandarin Speaker: RM 2200 - RM 2700 (Non-Mandarin Speaker)
Mandarin Speaker:
RM 3000 - RM 3500 RM400 (Language allowance)
Commission up to RM 7000

Location: Menara LYL Seksyen 51A Petaling Jaya

Working Hours: 9.00am - 6.00pm / 12.00pm - 9.00pm (Monday - Sunday) 6 days off in a month

Employment Type: 1 year renewable contract

Benefits: All statutory benefits Provided including Birthday Leave!

Refer a friend and earn RM 300 if they are shortlisted!

Interested candidates may send your resume to:
Mesha


What will you do as Outbound Customer Service Call to consult and convince customers to use the right product and close the order according to the data the customer has demanded (Leads provided by company).Manage / store customer information on the company systemTake care and support close customers...
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Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking