Account Specialist II
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Job Location:
Saint Paul, MN - USA
Monthly Salary:
$ 57800 - 86800
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Whats in it For You:
Supportive team-oriented atmosphere that nurtures your entrepreneurial spirit and respects your abilities.
High potential career opportunities due to our commitment to promoting from within.
Ability to network with high level customer stakeholders across the food service hospitality gaming and food retail industries.
Comprehensive benefits package and competitive wages.
An opportunity to be part of a Fortune 500 company dedicated to a cleaner safer healthier world.
What You Will Do:
Participate in the Request for Information (RFI) / Request for Proposal (RFP) process for new customer prospects
Manage all aspects of designated number of key customer accounts including new customer rollouts.
Act as primary Sales Operations customer contact for assigned projects and accounts completing or delegating all requests for designated account alignment.
Partner with Sales Operations primary team members to support additional customers within aligned regions as needed
Create and present industry leading data driven business reviews geared towards customer solutions and recommendations
Respond to direct customer email and phone communication which includes managing customer concerns requests and general program inquiries
Create and execute on dynamic and innovative reporting requests
Provide data driven analyses and recommendations to help customers execute on objectives and drive a culture of pest elimination.
Validate manage and upload customer hierarchy alignments for customer-specific alerts and reporting
Cross-functional relationship building with Commercial Digital Solutions finance operations global business services marketing and other internal teams.
Collaborate with other divisions of Ecolab to support our customers.
Manage customer expectations and program components to be implemented by internal teams.
Assist Account Managers with support of key corporate customers
Mentor train and onboard new Account Specialists.
Minimum Qualifications:
Bachelors Degree
Minimum of 2 years of customer service experience in call center or professional business environment
Intermediate user of Microsoft Office Suite
Excellent time management skills with ability to multi-task and prioritize to meet deadlines
Excellent verbal and written communication skills
Strong analytical and organizational skills
Immigration sponsorship not available for this role
Preferred Qualifications:
Advanced user of Microsoft Office Suite
Experience processing large amounts of data (customer and financial reporting)
Familiarity with Pest Elimination business practices and procedures
experience
IBMi (AS400 & CMS) experience
At least 2 years of account management or B2B sales experience
A degree in Business Project Management or Data Analysis
Demonstrated leadership experience.
Ability to think critically and demonstrate problem-solving capabilities
Ability to be productive in both team and self-supporting environments
Ability to present to medium or large groups
Ability to learn unique and proprietary software
Annual or Hourly Compensation Range
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website view our benefits at Customer Requirements Notice
To meet customer requirements and comply with local or state regulations applicants for certain customer-facing roles may need to:
- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
- Be fully vaccinated for COVID-19 including a booster if eligible unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as to comply with applicable laws. If you have a disability and require accommodation assistance in this application process please visit the Recruiting Support link in the footer of each page of our career website.
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
Ecolab is the global leader in water, hygiene and energy technologies and services. Every day, we help make the world cleaner, safer and healthier – protecting people and vital resources.
