Sales Support Specialist
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Job Location:
Atlanta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Sales Support Specialist
Summary
This role involves managing sales technology tools including license and user setup training and communication plans while ensuring feedback and tool adoption are tracked.
Candidates should have a bachelors degree experience with Salesforce or CRM tools strong Excel skills sales support expertise and familiarity with sales technologies.
Responsibilities
Manage licenses user setup and configuration changes across the sales technology tools
Provide demo of the enhancement to capture initial feedback
Generate basic training materials that can be customized by the GBEs to suit their audience better
Track user-reported issues with IT ensure resolution and communication
Lead the delivery of Train-the-Trainer sessions
Develop launch communication plans to include relevant information on features hyper-care support office hours feedback capturing mechanism etc.
Lead office hours capture/consolidate/prioritize feedback and translate to corrective action
Generate tool usage report on onboarding and adoption
Position Requirements
2 or more years of hands-on experience with Salesforce or another CRM tool in an administrative role
1 or more years in a Sales Support function
Strong Excel experience
Comfortable working with technical development team in providing business context during migration/development cycles.
Familiarity with other common sales technology tools such as Highspot Seismic etc.
Proven ability to leverage cross-functional resources
Strong problem solving quantitative and analytical abilities
Strong communication skills and ability to work in cross-functional environment.
Qualifications :
Position Requirements
2 or more years of hands-on experience with Salesforce or another CRM tool in an administrative role
1 or more years in a Sales Support function
Strong Excel experience
Comfortable working with technical development team in providing business context during migration/development cycles.
Familiarity with other common sales technology tools such as Highspot Seismic etc.
Proven ability to leverage cross-functional resources
Strong problem solving quantitative and analytical abilities
Strong communication skills and ability to work in cross-functional environment.
Remote Work :
No
Employment Type :
Contract
Key Skills
- Data Entry
- Customer Service
- Account Executives
- Product Knowledge
- Account Management
- Communication
- CRM
- Salesforce
- Phone Calls
- RFP
- Sales Goals
- Powerpoint
- Technical Support
- Sales Support
About Company
The staffing solutions division of GDKN is a leading provider of end-to-end solutions in the temporary staffing space. With companies across the globe laying critical emphasis on their human resources management, demand for temporary staffing is rapidly growing because it improves foc ... View more
