Customer Service – Lisbon
Job Summary
Customer Service Lisbon onsite
Location: Lisbon Portugal On-site
Contract Type: Full-time
Schedule: Rotative shifts including weekends
Language Requirements
- Dutch English B2
Job Overview
We are hiring Customer Service Agents for international digital environments.
The role involves customer support service assistance and user communication in a fast-paced professional customer service setting.
Salary & Bonuses
- Base salary: 1100 per 14 months
- Complexity bonus: 100 per 11 months
- Accomodation offered
General Candidate Profile
- Exceptional verbal and written communication skills. Ability to explain complex features or event details clearly and professionally.
- Proven ability to work with several customers at once across different platforms (phone chat email social media) while maintaining high satisfaction.
- Genuinely passionate about motorcycles icoonic brands. Active riders and motorcycle enthusiasts are strongly preferred.
- Previous customer service experiente with knowledge of CRM systems ticketing tools or chat platforms is a plus.
Benefits
- Meal allowance: 7.63 per day
- Health insurance
- International work environment
Legal Requirements
Candidates must hold EU ID EU Residence Card Manifestação de Interesse or Visa Type D NIF.
Interested candidates are welcome to apply with their CVs in English.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking