Customer Experience Representative-Mexico
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description
We are seeking a Customer Experience Representative to support clients with vacation planning reservations and general travel-related inquiries. This role is ideal for someone who enjoys helping people is detail-oriented and wants a flexible opportunity within the travel industry.
You do not need prior travel experience training and support are provided.
Key Responsibilities
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Assist clients with travel questions via email phone and online systems
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Help process travel reservations and service requests
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Provide accurate information on destinations accommodations and travel policies
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Maintain clear and professional communication with clients
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Follow established procedures to ensure a smooth customer experience
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Document client interactions accurately in internal systems
Qualifications
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Strong customer service and communication skills
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Comfortable using a computer email and basic online tools
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Organized reliable and able to follow instructions
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Ability to work independently and meet deadlines
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Prior customer service experience is helpful but not required
Work Schedule & Location
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Flexible scheduling options
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Remote opportunities available
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Part-time and full-time availability depending on workload
What We Offer
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Training and ongoing support
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Opportunity to work within the travel industry
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Flexible work environment
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Performance-based growth opportunities
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Supportive team culture focused on service and professionalism
How to Apply
Submit your application through this posting. Qualified applicants will receive next steps via email.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
