FLEX Sr Program Specialist Workplace Services

This is a temporary position.

This is a FLEX position. Serves as one of the initial points of contact for HQ campus related functions HQ Tours HQ Tour guide Guest and Associate inquiries and other functions as needed Serves as a point of contact for all associate workplace inquiries and assistance including routing to appropriate Workplace Services/Facilities teams Supports and assists with coordination of service requests for the Workplace Janitorial Operations and Corporate Security Teams Interacts professionally with all clients guests and Workplace Services team daily Works collaboratively with other Workplace Services specialists to complete daily tasks and event planning as needed Provides support to Workplace Management leadership on tasks/projects as needed Anticipate associates service needs including asking questions to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. Address associate service needs in a professional positive and timely manner. Assist other employees to ensure proper coverage and prompt associate service Coordinate tasks and work with other departments to ensure that the department runs efficiently. Adheres to all standards policies and procedures Strives to improve service performance and actively promotes the Workplace Services team Perform other reasonable job duties as requested by Managers

CANDIDATE PROFILE: REQUIRED EDUCATION AND EXPERIENCE Bachelors degree from an accredited university or High school diploma or GED Minimum 1 year experience in the event management food and beverage or related professional area Is proficient using Microsoft Excel Word Access PowerPoint and Outlook computer programs

PREFERRED SKILLS Customer service-oriented disposition and skillset Ability to interact with executive level leadership VIP guests and associates at all organizational levels Communicates clearly and effectively and provides progress and status updates on open inquiries/requests Problem-solving mentality Ability to prioritize and involve leadership on high priority items as needed Ability to multi-task and handle multiple requests at once Represents the Marriott culture and Core Values

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.