Accounts Receivable Associate
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Were a high-growth software company with a big mission: empowering K-12 district teams to do more with less.
At LINQ we get K12. Thats why we help districts transform K-12 school operations with best-in-class cloud-based software solutions built to help districts return more resources to finance HR nutrition management and payments into a single secure platform LINQ reduces administrative burden. LINQ is trusted by 30% of school districts across the U.S. to help them operate more efficiently and serve over 1 billion meals to 17 million students annually process payroll for 364000 educators administrators and staff and engage with millions of families through the free LINQ Connect app.
Our team Theyre talented committed and fiercely loyal problem-solvers. At LINQ youll find challenging and meaningful work a team that respects and uplifts one another and a commitment to constant improvement. Our customers love us because were attentive patient communicative and solutions focused. They know they can count on us to not only anticipate their needs but to deliver the right answer every time.
About The Role:
The Accounts Receivable Associate is responsible for managing customer invoicing collections and cash application to ensure timely and accurate receipt of payments. This role partners closely with Sales Customer Success and Accounting to resolve billing issues reduce outstanding balances and maintain strong customer relationships.
What Youll Be Doing:
- Account Reconciliation: Regularly reconcile customer accounts to ensure that all payments and outstanding balances are accurately reflected. Investigate and resolve discrepancies or discrepancies between payments and invoices.
- Collection Activities: Communicate with customers regarding overdue invoices outstanding balances and payment reminders. Collaborate with internal departments such as sales and customer service to address and resolve any issues that might be causing delays in payment.
- Dispute Resolution: Investigate and address any customer disputes or discrepancies related to billing or payments. Work with the appropriate teams to resolve issues and ensure timely resolution.
- Aging Reports: Prepare and analyze accounts receivable aging reports to monitor the status of outstanding invoices. Take proactive measures to reduce the aging of accounts and minimize bad debt.
- Customer Communication: Maintain professional and effective communication with customers to address inquiries provide payment information and resolve issues promptly.
- Documentation: Maintain accurate and organized records of invoices payments correspondence and other relevant documentation related to accounts receivable activities.
- Payment Processing: Receive record and post incoming customer payments including checks electronic transfers credit card payments and other forms of payment. Accurately apply payments to the corresponding invoices in the accounting system.
- Invoice Generation: Prepare and generate accurate invoices for products or services rendered to customers based on sales orders or contracts. Ensure that all relevant information including billing details terms and payment due dates are included.
- Reporting: Generate and provide regular reports to management regarding the status of accounts receivable collection efforts and any potential issues affecting cash flow.
- Process Improvement: Identify opportunities for streamlining and improving accounts receivable processes to enhance efficiency and accuracy.
What We Are Looking For:
- High school diploma or equivalent required; Associates degree preferred
- 13 years of experience in accounts receivable or accounting support
- Strong attention to detail and accuracy
- Proficiency with Microsoft Excel and accounting systems
- Effective written and verbal communication skills
- Ability to work collaboratively with cross-functional teams.
- Time management skills and ability to meet deadlines.
- Customer-oriented attitude with a focus on maintaining positive relationships.
What will Make You Stand Out:
- Experience with ERP systems (NetSuite SAP Oracle QuickBooks or similar)
- Familiarity with SaaS or recurring billing models
- Knowledge of basic accounting principles (GAAP)
- Prior collections experience in a B2B environment
The Tech:
MS Suite
Slack
Netsuite
Travel Requirements:
Less than 10%
Flex Your Workspace: Work remote from one of our eligible states across the US or if youre near Austin three days in office a week!
Planning Your Future: Our 401(k) plan comes with a 4% employer match on total earnings (not just your base salary).
Performance Pays Off: Whether its a company bonus or target sales commission your hard work doesnt go unnoticed.
Vacation Your Way: Our flexible Open Paid Time Off Plan lets you take the time you need when you need it.
Paid Parental Leave: Take the time you need to welcome your new addition Weve got you covered!
Ten Paid Corporate Holidays: Enjoy a little extra downtime to relax and recharge with the ten paid holidays each year.
Giving Back: Feel good while doing good 16 paid volunteer hours to support the causes that matter most to you. #LINQCares
Benefits That Have Your Back (And Teeth Too!): Rock-solid medical dental and vision coverage. Pick your vibe: a low deductible PPO and pair with an FSA or a HDHP with a sweet HSA with contributions from LINQ. Dental perks that even cover braces for the kiddos.
Wellness Perks: Employer-paid Short-Term Disability Long Term Disability Basic Life and AD&D insurance. Gym reimbursements and tons of extra savings on travel assistance employee assistance and even pet insurance options.
Rewards For Referrals: Got an amazing candidate in your network Send them our way and earn a referral bonus when they join the team!
As a federal contractorand equal employment opportunity employer LINQ adheres to all applicable laws and regulations regarding employment practices ensuring that all qualified individuals receive consideration for employment
based on their qualifications. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age pregnancy genetic information disability status as a protected veteran or any other protected category under applicable federal state and local law.
To learn more about your rights and protections under federal law please refer to theEEOC Equal Employment Opportunity Posterat the following link: youd like to view a copy of the companysstate or federally required affirmative actionplansor policy statement please email. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact. This email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not use this email to inquire about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes such as solicitation following up on an application or non-disability related technical issues will not receive a response.
Required Experience:
IC
Key Skills
- Journal Entry
- Customer Service
- Collection effort
- A/R Management
- Past due Account
- General Ledger Accounting
- Accounting
- Excel
- Payroll
- Financial statement
- Collection procedures
- Customer Account
- Delinquents Account
- Direct Reports
- Timely collections
