Sales OperationsEnablement Lead

1. Sales Manager & Seller Capability

• Design and deliver the Sales Manager Academy with clear certification levels track progression and recertification.

• Deliver manager coaching on funnel management account planning and performance management; facilitate manager peer-learning circles.

• Build and maintain the Sales Manager Playbook (leadership routines pipeline reviews forecast hygiene win/loss discipline).

2. Persona-Based Onboarding

• Create tailored onboarding programs for different sales roles (hunters account managers solution sellers channel).

• Use a structured 306090 plan tied to competency frameworks; manage certification gates (knowledge behaviors tool proficiency) before full ramp.

3. Workforce Planning

• Determine required sales roles by country vertical and geography; align role mix to growth pockets and coverage needs.

• Partner with HR and Zone leaders to execute the hiring roadmap (role profiles assessment & certification readiness).

4. Sales Clinics

• Prioritize skill gaps based on business needs and performance data.

• Facilitate regular Sales Clinics focused on live deal coaching vertical/solution strategy and skill development.

• Use real opportunities to drive immediate actions improve win rates and provide coaching moments for managers.

5. Presidents Club

• Own the regional planning and execution of Presidents Club including criteria scoring communications and event experience.

• Ensure alignment with desired sales behaviors and track impact on motivation and retention.

6. Commercial Excellence Communications

• Lead the communication of Commercial Excellence initiatives through monthly updates enablement toolkits quick guides and videos.

• Ensure consistent actionable messaging across all zones.

Qualification & Skills

• 47 years experience in Sales Enablement Program Management Sales Readiness or related roles ideally in a fast-paced matrixed or multinational environment.

• Proven ability to design and deliver enablement programs at scale including onboarding coaching curriculum development and skills-based learning for both sellers and managers.

• Strong sales acumen: deep understanding of sales process pipeline management sales techniques negotiation strategies and performance leadership.

• Demonstrated workforce planning skills: assess role mix location and capability needs; partner with HR to execute hiring and development roadmaps.

• Excellent communication and storytelling skills; able to simplify technical concepts for sales collateral enablement toolkits and field communications.

• Data-driven mindset: proficient with CRM analytics and performance dashboards to monitor adoption ramp and outcomes.

• Skilled at cross-functional collaboration with business leaders sales leaders HR and subject matter experts.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other federally protected class.

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