Sales Enablement & Performance Lead

About Carrier
Carrier is a global leader in intelligent climate and energy solutions committed to creating healthier safer and more sustainable environments. With a legacy of innovation and a world-class diverse workforce we continue to lead by keeping customers at the center of everything we do. Our performance-driven culture fuels long-term value creation through strategic investments and bold growth initiatives.

Role Overview
We are hiring a Sales Enablement & Performance Lead to build manager and seller capability at scale across CS Asia Middle East & Africa (AME) region. This role translates our Commercial Excellence priorities into practical field-ready programs that lift seller effectiveness manager coaching quality onboarding speed motivation and engagement.

You will own the Sales Manager Academy design persona-based onboarding run high-impact Sales Clinics shape Commercial Excellence communications to the field and serve as regional owner for Presidents Club.

This is a hands-on high-impact role that blends program design live coaching and operating cadence partnering closely with Zones HR and Sales Leadership to deliver measurable uplift in performance.

Job Responsibilities

1. Sales Manager & Seller Capability

• Design and deliver the Sales Manager Academy with clear certification levels track progression and recertification.

• Deliver manager coaching on funnel management account planning and performance management; facilitate manager peer-learning circles.

• Build and maintain the Sales Manager Playbook (leadership routines pipeline reviews forecast hygiene win/loss discipline).

2. Persona-Based Onboarding

• Create tailored onboarding programs for different sales roles (hunters account managers solution sellers channel).

• Use a structured 306090 plan tied to competency frameworks; manage certification gates (knowledge behaviors tool proficiency) before full ramp.

3. Workforce Planning

• Determine required sales roles by country vertical and geography; align role mix to growth pockets and coverage needs.

• Partner with HR and Zone leaders to execute the hiring roadmap (role profiles assessment & certification readiness).

4. Sales Clinics

• Prioritize skill gaps based on business needs and performance data.

• Facilitate regular Sales Clinics focused on live deal coaching vertical/solution strategy and skill development.

• Use real opportunities to drive immediate actions improve win rates and provide coaching moments for managers.

5. Presidents Club

• Own the regional planning and execution of Presidents Club including criteria scoring communications and event experience.

• Ensure alignment with desired sales behaviors and track impact on motivation and retention.

6. Commercial Excellence Communications

• Lead the communication of Commercial Excellence initiatives through monthly updates enablement toolkits quick guides and videos.

• Ensure consistent actionable messaging across all zones.

Qualification & Skills

• 47 years experience in Sales Enablement Program Management Sales Readiness or related roles ideally in a fast-paced matrixed or multinational environment.

• Proven ability to design and deliver enablement programs at scale including onboarding coaching curriculum development and skills-based learning for both sellers and managers.

• Strong sales acumen: deep understanding of sales process pipeline management sales techniques negotiation strategies and performance leadership.

• Demonstrated workforce planning skills: assess role mix location and capability needs; partner with HR to execute hiring and development roadmaps.

• Excellent communication and storytelling skills; able to simplify technical concepts for sales collateral enablement toolkits and field communications.

• Data-driven mindset: proficient with CRM analytics and performance dashboards to monitor adoption ramp and outcomes.

• Skilled at cross-functional collaboration with business leaders sales leaders HR and subject matter experts.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other federally protected class.

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