Senior Scheduling Officer

At Southern Cross Care WA we help people live extraordinary lives every day connected to communities. As a provider delivering care support and accommodation for West Australians in greatest need our purpose is clear and our passion is strong.

Southern Cross Care WA is a place where you can have an extraordinary impact make an extraordinary difference and be appreciated for extraordinary contributions.

We hope you will join us and become one of the people who make Southern Cross Care WA an extraordinary place to be.

About the role and where you will be working:

The Senior Scheduler is responsible for supporting efficient and effective scheduling of Home Care employees by providing support and guidance to the Scheduling Team. This position supports the achievement of the high standard of service to our clients and staff by driving opportunities for continuous improvement. Previous experience using Sandwai scheduling software or similar highly preferred.

This position is located in our central office in Rivervale with the option to work from home one or two days per week.

Well also be asking you to:-

• Provide guidance and support to the scheduling team
• Ensuring the roster is prepared and published 2 weeks prior to commencement
• Respond to SW enquiries re: scheduling issues.
• Creation and maintenance of Scheduling Team roster including WFH day and assigned duties to ensure adequate coverage in each area at all times.
• Assist with management of scheduler leave
• Utilisation reporting to identify areas of need in a timely manner to support recruiting of SW

To be considered for this role youll need:

Strong understanding of scheduling in a fast paced high volume environment

Ability to work with a team to deliver a high standard of scheduling services

Strong organisational and problem-solving skills

Demonstrated ability to follow risk management strategies identify and report hazards and adhere to work health and safety policies and procedures

Confidence using Microsoft Suite and ability to learn new systems

Working with us:

At Southern Cross Care WA we are committed to being an employer of choice. As well as providing a positive and supportive environment we also offer the following benefits:

• Not-for-profit salary packaging options of up to $15900 for general living expenses and $2650 for entertainment benefits.
• Corporate Health Insurance
• Free employee assistance program
• A diverse range of services which allows professional development and growth
• Paid Parental Leave
• Flexible working environment

How to apply:

To express your interest please apply with an up-to-date resume and a cover letter outlining your experience / suitability.

Kindly note if your application progresses to an interview well be asking for:

• National Police Clearance - current within 6 months (or evidence of application)
• A completed pre-employment health questionnaire
• Qualifications

About us:

Established over 50 years ago Southern Cross Care WA is a purpose-driven not-for-profit organisation contributing to social health and economic development in WA. We do this by enabling the delivery of integrated services in our community for the increasingly complex health care and accommodation needs of our aging population and those living with mental illness.

Our dedicated and passionate team of around 900 employees and 130 volunteers deliver care and services to over 3000 West Australians across our residential retirement village mental health community housing and home care portfolio.

Our promise to our clients residents and each other is to enable extraordinary because we;

Listen Act Do not give up Work as one.

Southern Plus and Southern Cross Housing Ltd. are part of the Southern Cross Care WA Inc. Group.

Southern Cross Care WA is an equal opportunity employer committed to diversity and inclusion. We also acknowledge the Traditional Owners of the lands on which we work.

For more information on the services we provide visit: