IT Support Engineer (Jhb)
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Introduction
An exciting opportunity exists for an IT Support Engineer with 3 years minimum experience to join a dynamic team in Johannesburg. This permanent role is ideal for someone with 3 years IT support or infrastructure experience who thrives under pressure and can deliver rapid decisive solutions.
Key Responsibilities:
- Provide first- and second-line IT support within a ticket-based ITSM environment.
- Respond quickly and calmly to critical incidents and outages ensuring structured troubleshooting and clear communication.
- Support hybrid infrastructure environments including Microsoft Azure Active Directory/Azure AD and Microsoft 365.
- Apply and maintain endpoint security controls (patching antivirus MFA) and escalate risks when necessary.
- Assist with backup operations and disaster recovery activities ensuring data integrity and business continuity.
Requirements: (Please show evidence in your CV)
- Diploma/Degree in IT Computer Science or related field (or equivalent experience)
- 3 Years experience in IT infrastructure fundamentals networking (DNS DHCP TCP/IP) and Windows OS (macOS advantageous)
- Exposure to Microsoft Azure and hybrid cloud/on-prem environments
- Ability to execute quickly and decisively under pressure with strong ownership of issues
- Clear communication skills especially during high-impact situations.
Click on the link to apply or send a comprehensive CV to response at
Required Experience:
IC
Key Skills
- Engineering Support
- Law Enforcement
- ABB
- Information Security
- Adobe Dreamweaver
- Data Analysis
