LulaBet

Key ResponsibilitiesSupervise and lead a team providing guidance support and mentorship.Respond promptly and professionally to customer queries issues and requests via phone email chat and other communication channels.Assist in resolving complex or escalated customer issues and provid

Key ResponsibilitiesSupervise and lead a team providing guidance support and mentorship.Respond promptly and professionally to customer queries issues and requests via phone email chat and other communication channels.Assist in resolving complex or escalated customer issues and provid

The Casino Manager will be responsible for the day-to-day performance optimization and operational management of the online casino product. This role focuses on on-site execution analytics and continuous improvement across the casino experience.The position requires a strong understan

The Casino Manager will be responsible for the day-to-day performance optimization and operational management of the online casino product. This role focuses on on-site execution analytics and continuous improvement across the casino experience.The position requires a strong understan

The RoleWere seeking poised camera-ready presenters who can bring confidence charm and a refined on-screen presence to our live productions.This role is ideal for individuals who are naturally expressive enjoy being in front of the camera and take pride in delivering polished engaging

The RoleWere seeking poised camera-ready presenters who can bring confidence charm and a refined on-screen presence to our live productions.This role is ideal for individuals who are naturally expressive enjoy being in front of the camera and take pride in delivering polished engaging

As a Customer Support Agent youll be the first point of contact for our players delivering exceptional service through various channels. Whether helping with account queries troubleshooting technical issues or guiding customers through our platform your role is all about creating an o

As a Customer Support Agent youll be the first point of contact for our players delivering exceptional service through various channels. Whether helping with account queries troubleshooting technical issues or guiding customers through our platform your role is all about creating an o

The Product & Trading Manager will lead the strategy performance and lifecycle management of the casino product portfolio while ensuring strong alignment with sportsbook offerings to deliver a seamless customer experience.The role requires:Deep expertise in online casino product manag

The Product & Trading Manager will lead the strategy performance and lifecycle management of the casino product portfolio while ensuring strong alignment with sportsbook offerings to deliver a seamless customer experience.The role requires:Deep expertise in online casino product manag

Job Summary:We are seeking an experienced and highly organized Live Studio Production Supervisor to oversee day-to-day operations on the studio floor in a dynamic high-pressure 24/7 broadcast environment. The ideal candidate will have strong leadership skills excellent technical knowl

Job Summary:We are seeking an experienced and highly organized Live Studio Production Supervisor to oversee day-to-day operations on the studio floor in a dynamic high-pressure 24/7 broadcast environment. The ideal candidate will have strong leadership skills excellent technical knowl

Regulatory Compliance & GovernanceEnsure full compliance with all applicable South African legislation including but not limited to:National Gambling ActWestern Cape Gambling and Racing Board Act and RegulationsFICAPOPIAAll other relevant gaming financial crime and data protection leg

Regulatory Compliance & GovernanceEnsure full compliance with all applicable South African legislation including but not limited to:National Gambling ActWestern Cape Gambling and Racing Board Act and RegulationsFICAPOPIAAll other relevant gaming financial crime and data protection leg

Key ResponsibilitiesOperational ManagementOversee daily customer support operations across live chat email and calls.Ensure adherence to service level agreements (SLAs) response times and quality standards.Manage escalations and ensure timely resolution of complex customer issues.Coor

Key ResponsibilitiesOperational ManagementOversee daily customer support operations across live chat email and calls.Ensure adherence to service level agreements (SLAs) response times and quality standards.Manage escalations and ensure timely resolution of complex customer issues.Coor

Responsibilities:Processing Payments: Processing client payments following internal procedures ensuring both accuracy and timeliness.Reviewing and Verifying Documents: Ensuring the accuracy and authenticity of documents such as identity documents bank account verification and other re

Responsibilities:Processing Payments: Processing client payments following internal procedures ensuring both accuracy and timeliness.Reviewing and Verifying Documents: Ensuring the accuracy and authenticity of documents such as identity documents bank account verification and other re

Payment Processing & Daily OperationsManage day-to-day processing of customer deposits withdrawals and refunds across multiple payment service providers (PSPs).Monitor payment queues and manually review transactions when required.Ensure timely payout processing according to internal S

Payment Processing & Daily OperationsManage day-to-day processing of customer deposits withdrawals and refunds across multiple payment service providers (PSPs).Monitor payment queues and manually review transactions when required.Ensure timely payout processing according to internal S

Key ResponsibilitiesOperational ManagementOversee daily customer support operations across live chat email and calls.Ensure adherence to service level agreements (SLAs) response times and quality standards.Manage escalations and ensure timely resolution of complex customer issues.Coor

Key ResponsibilitiesOperational ManagementOversee daily customer support operations across live chat email and calls.Ensure adherence to service level agreements (SLAs) response times and quality standards.Manage escalations and ensure timely resolution of complex customer issues.Coor

 Prepare and manage daily cash-flow forecasts and 730 day rolling projectionsOversee daily withdrawal processing risk-based reviews and payment authorisationsManage employee leave timesheets and monthly payrollReview and authorise creditor reconciliations and payment runsProduce and d

 Prepare and manage daily cash-flow forecasts and 730 day rolling projectionsOversee daily withdrawal processing risk-based reviews and payment authorisationsManage employee leave timesheets and monthly payrollReview and authorise creditor reconciliations and payment runsProduce and d