Office Manager

Disguise sits at the heart of the most inspiring live and virtual experiences in the world leading the market in building a software and hardware solution that designs sequences and controls the most spectacular productions across film and TV broadcast live and corporate events.

Role: Office Manager
Department: Executive Office
Location: Atlanta
Reports into: VP of Customer Engagement
Contract: Full Time

The Office Manager will support Disguises Atlanta office day-to-day functions and provide employees guests and customers with an amazing experience. Youll be the heartbeat of our officekeeping operations tight the space welcoming and the team supported as we grow. This is a great role for someone early in their career who wants to take ownership and grow with a fast-moving company.

What you will do

• Own the day-to-day operations of the office so everything runs seamlessly
• Be the go-to person for office needs questions and problem-solving
• Manage office supplies vendors and services (IT maintenance cleaning etc.)
• Help create a positive well-organized and fun office environment. Ensure the Atlanta office feels like a global company while also celebrating local Atlanta culture (e.g. local coffee community involvement or regional events).
• Support onboarding and offboarding (workspace setup tools access swag) and company events
• Coordinate meetings calendars and internal events
• Preparing Stage in the Disguise Experience Center (DEC)
• Serve as the local host for visiting customers and global teams from the Americas EMEA and APAC managing end-to-end hospitality local logistics and onsite experiences.
• Ensure the DEC is prepared at all times by coordinating with technical teams to facilitate impromptu tours or demos.
• Serve as the primary point of contact to book DEC time and coordinate all necessary teams and supplies to facilitate its uses such as demos lunch & learns MasterClasses trainings social events and more.
• Act as the central hub for the Atlanta office by partnering with Service Center and Support teams to lead the logistical setup for client workshops and hardware upgrades ensuring the facility is always event-ready.
• Serve as the primary point of contact for office safety; develop and maintain emergency protocols (fire first aid) and manage secure access control for visitors and staff.
• Oversee the local operational budget tracking spend on office supplies and hospitality while sourcing and negotiating with local vendors to ensure high-quality service and value.
• Manage the daily flow of shipping and receiving ensuring sensitive hardware and customer materials are handled with care and high-value office assets are properly tracked.

Experience we are looking for

• 1-3 years of experience in office management customer service or hospitality
• Experience building out a positive office culture
• Proven experience coordinating office meetings calendars and internal events - including managing external suppliers and facilities (such as lunch office supplies social events)
• Experience greeting and hosting external visitors in the office in a friendly and professional manner
• Experience managing external vendors and services (ie. maintenance cleaning deliveries)

Skills behaviours and values we are looking for

• High level of attention to detail
• Strong communication
• Organised
• Friendly can-do attitude
• Dependable
• No Ego: being approachable authentic and humble

About Disguise

Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software hardware and services to help create the next dimension of real-time spectacle.
We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events live TV broadcasts immersive experiences installations theatre film and TV production corporate communications and brand product launches. Working with Disney Snapchat Netflix ESPN the Burj Khalifa and Adele Disguise is the number one partner delivering the next dimension of entertainment.

Dont Disguise your differences.

Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create everywhere.

Our values

• Honest. We are real with ourselves and our clients and share our ideas with openness and transparency.
• Evolutionary. We innovate using our users ever-changing needs so our technology remains ahead-of-the-game.
• Fearless. We take the best path not the easiest and innovate where its right not where its simplest.
• Resilience. We dont give up until we find the right solution even if it means going outside our remit.
• Belong. We create an environment where everyone feels like they belong and is empowered to do their best work.

Our benefits

• We have a suite of globally relevant competitive benefits packages as we want to make sure we retain the best talent out there. Our benefits for every perm hire globally include:
• Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory
• Hybrid working between home and our offices (dependent on role and location)
• Mental health and wellbeing support - subscription to the Calm app mental health first-aid buddies employee assistance programmes
• Gig allowance - 400 (or local equivalent) to spend on tickets every year to immerse yourself in our industries
• Belonging policies - including (but not limited to) support for Parental Fertility Miscarriage Menopause and Transitioning
• Training coaching & mentoring