Commercial Account Executive

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Commercial Account Executive

Location: Lisbon Portugal

Work Regime: Full-time & Hybrid (2x office days)

Overview / Summary:

We are is seeking a motivated customer-focused Junior Account Manager to manage renewals and drive expansion within our growing SMB customer base. This role is perfect for someone early in their sales career who wants to develop strong account management skills in a fast-paced SaaS environment. Youll own a portfolio of small and mid-sized business accounts across Europe ensuring high renewal rates while identifying opportunities to expand application security solutions within your book of business.

Responsibilities and Tasks:

Achieve or exceed quarterly and annual renewal rate targets for your assigned book of business
Proactively engage customers 120 days before renewal to understand usage satisfaction and needs
Execute streamlined renewal processes negotiating pricing and terms for standard contracts
Identify and mitigate churn risks early through regular account health monitoring
Coordinate with Customer Success to address technical or adoption challenges impacting renewals
Identify and pursue expansion and migration opportunities within existing accounts (additional users products or modules)
Conduct discovery calls to understand evolving security needs and gaps in current coverage
Close upsell and cross-sell deals within your accounts to meet expansion revenue targets
Leverage product usage data and customer feedback to tailor expansion proposals
Maintain accurate records in Salesforce (SFDC) including account details activities and forecasts
Conduct regular business reviews & roadmap updates with key stakeholders
Build strong relationships with 40-60 accounts in your portfolio
Collaborate with Customer Success Sales Engineers and Support teams to ensure customer satisfaction
Respond promptly to customer inquiries and coordinate internal resources as needed
If deemed appropriate travel may be required to secure a relationship with the customer.
Maintain accurate renewal forecasts and report on account health metrics
Participate in weekly pipeline reviews with sales leadership
Track at-risk accounts and develop action plans to protect revenue
Document customer objections competitive intelligence and market feedback

Requirements

Mandatory Requirements:

1-2 years of experience in sales (SDR inside sales) renewal sales;
Strong written and verbal communication skills in English and proficiency in another European language.
Familiarity with SFDC (SalesForce) and the reporting features it offers
Ability to manage multiple accounts and track information accurately
Flexible and adaptable self-starter with strong relationship-building skills & has the willingness to learn new skills
Comfortable working in a fast-paced and dynamic environment

Benefits

Important:

Our company does not sponsor work visas or work permits. All applicants must have the legal right to work in the country where the position is based.
Only candidates who meet the required qualifications and match the profile requested by our clients will be contacted.

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Required Skills:

1-2 years of experience in sales (SDR inside sales) renewal sales; Strong written and verbal communication skills in English and proficiency in another European language. Familiarity with SFDC (SalesForce) and the reporting features it offers Ability to manage multiple accounts and track information accurately Flexible and adaptable self-starter with strong relationship-building skills & has the willingness to learn new skills Comfortable working in a fast-paced and dynamic environment

Job Title: Commercial Account ExecutiveLocation: Lisbon PortugalWork Regime: Full-time & Hybrid (2x office days)Overview / Summary: We are is seeking a motivated customer-focused Junior Account Manager to manage renewals and drive expansion within our growing SMB customer base. This role is perfect ...