Subaru Internet BDC Sales Manager

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profile Job Location:

Evergreen Park, IL - USA

profile Monthly Salary: Not Disclosed
Posted on: 16 hours ago
Vacancies: 1 Vacancy

Job Summary

Position Overview

The Subaru Internet Sales Manager is responsible for leading and growing the dealerships digital sales operation. This role oversees internet lead performance manages the BDC / Internet Sales team and ensures customers receive a fast transparent and exceptional buying experience that aligns with Subarus core values of trust safety and long-term relationships.

This position requires a hands-on leader who understands digital retailing lead management and people development while driving measurable results.

Key Responsibilities

  • Manage and lead the Internet Sales / BDC team

  • Oversee all inbound and outbound internet phone text and chat leads

  • Ensure fast response times and consistent follow-up processes

  • Set performance standards for appointments show rates and sales

  • Monitor CRM activity lead quality and team accountability

  • Train coach and develop team members on phone skills and process

  • Collaborate with Sales Managers to ensure smooth handoff and closing

  • Optimize scripts templates and digital communication strategies

  • Analyze reports and adjust strategies to improve conversion rates

  • Maintain Subaru brand standards in all customer interactions

Performance Expectations & Metrics

  • Lead response times within established benchmarks

  • Strong appointment-setting and appointment-show rates

  • Increased sales from internet-generated leads

  • High CRM compliance and data accuracy

  • Consistent customer satisfaction and CSI performance

  • Team engagement retention and development

Compensation may include:

  • Salary plus performance bonuses

  • Appointment show and sales-based incentives

Qualifications & Experience

  • Prior experience managing Internet Sales or BDC teams (automotive preferred)

  • Strong understanding of CRM systems and lead management processes

  • Proven ability to coach motivate and hold teams accountable

  • Excellent communication and leadership skills

  • Data-driven mindset with the ability to analyze performance metrics

  • Subaru experience is a plus but not required

What We Offer

  • Competitive compensation package

  • Established Subaru brand with loyal customer base

  • Supportive leadership and proven sales processes

  • Opportunity for career growth within the dealership or auto group

  • Positive professional work environment


Required Experience:

Manager

Position OverviewThe Subaru Internet Sales Manager is responsible for leading and growing the dealerships digital sales operation. This role oversees internet lead performance manages the BDC / Internet Sales team and ensures customers receive a fast transparent and exceptional buying experience tha...
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Key Skills

  • Business Development
  • Marketing
  • Company Website
  • International Project
  • Communication
  • CRM
  • Market Research
  • Project Management
  • Content Marketing
  • Facebook
  • Email Campaigns
  • International Business
  • marketing collateral
  • Powerpoint
  • Analytics

About Company

SUBARU EVERGREEN PARKAre you looking for a busy store with upward potential with a great team? Stop looking and apply to International Autos today. We work wit...

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