German Speaking Customer Service Consultant

Cape Town - South Africa

Monthly Salary: ZAR 20000 - 25000

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Customer Service Consultant German Speaker (B2C2)
On-site Umhlanga South Africa
Full-time 24/7 Rotational Shifts
Salary: R20000 R25000 per month Benefits

How to Apply

Send your CV to or Use Application Form

We are looking for a German-speaking Customer Service Consultant to join our on-site team in Umhlanga. This role is ideal for customer-focused professionals who enjoy problem-solving clear communication and working in a fast-paced international environment.

Youll be supporting customers through various channels ensuring a high-quality service experience while representing a globally recognized organization.

What Youll Do

Handle customer inquiries professionally and efficiently in German
Communicate internally in English with team members and supervisors
Resolve customer issues with empathy accuracy and attention to detail
Navigate customer support systems and document interactions correctly
Meet service quality productivity and compliance standards
Work rotational shifts in a 24/7 operation including weekends when required

What Were Looking For

German language proficiency (B2C2) written and spoken
Good command of English for internal communication
Matric / Grade 12 qualification (essential)
Customer service or call centre experience is advantageous (retail experience is also a plus)
Strong communication and problem-solving skills
Ability to work in a fast-paced customer-focused environment
Comfortable with rotational shifts
Basic computer skills and confidence using support tools

What We Offer

Monthly salary: R20000 R25000
1x local flight to Durban prior to start date
20 nights of accommodation covered at a location selected by Client Company
Stable full-time employment
Professional supportive team environment
Opportunities for growth within a global organization

Apply now and take the next step in your customer service career in Umhlanga...

Customer Service Consultant German Speaker (B2C2) On-site Umhlanga South Africa Full-time 24/7 Rotational Shifts Salary: R20000 R25000 per month Benefits How to Apply Send your CV to or Use Application Form We are looking for a German-speaking Customer Service Consultant to join our on-site t...