Business Project Delivery Manager

ACG3314JOB

Our client is a leading company in digital financial services seeking experienced professionals to join its organization.

1. Project Execution and Implementation

• Lead internal projects and strategic initiatives across the full lending value chain.
  

• Turn business concepts and directives into practical operational results.
  

• Support functional areas such as credit sales collections and operations when additional expertise is needed.
  

• Ensure high-priority tasks and projects are completed on time without internal delays.
  

• Act as the execution arm for urgent management requirements.
  

2. Quality Management in Lending Operations

• Build and implement quality assurance frameworks for origination underwriting disbursement and collections.
  

• Establish performance evaluation systems with real-time monitoring.
  

• Develop quality control processes to ensure consistent customer experience.
  

• Create accountability mechanisms to improve performance across all functions.
  

3. Business Excellence

• Ensure lending services meet targets for portfolio quality customer satisfaction and profitability.
  

• Drive continuous improvement in efficiency risk management and customer experience.
  

• Maintain compliance with regulations and internal policies.
  

• Develop scalable processes to support long-term growth.
  

4. Performance Analysis

• Analyze business metrics including portfolio quality sales results collection rates and operational efficiency.
  

• Provide regular performance reports with clear recommendations.
  

• Identify operational issues and implement corrective actions quickly.
  

• Monitor compliance with risk standards and internal benchmarks.
  

5. Cross-Functional Collaboration

• Work closely with credit sales collections operations and product teams to resolve issues.
  

• Coordinate resources across departments to ensure aligned execution.
  

• Lead process improvement projects based on data and customer feedback.
  

• Support capability development of local teams.
  

Requirements

Requirements

• Minimum 5 years of experience in a related role.
  

• Background in finance banking fintech or e-commerce.
  

• Strong experience in data analysis project implementation and project management.
  

• Good English communication skills.
  

• Logical thinking and problem-solving ability.
  

• Proficient in reporting tools PowerPoint and project tracking systems.
  

• Willing to work across functions and handle internal projects
  

Contact: Huong Do

Due to the immense number of applications only shortlisted candidates will be contacted.