Staff Inbound Product Manager SecOps

The Team: 

ServiceNows Security Operations (SecOps) Business Unit is at the forefront of AI-powered security innovation delivering solutions that help enterprise customers detect respond to and remediate security threats at scale. As our AI security business continues its rapid growth trajectory were expanding our product management team to drive the next generation of AI-to-AI security integrations.  

As a Staff Inbound Product Manager for SecOps youll lead product strategy for integrating ServiceNows AI security solutions with third-party AI systems from leading security vendors. Youll be instrumental in defining how ServiceNows AI agents communicate and collaborate across security platforms enabling our customers to orchestrate incident response and vulnerability management workflows across their entire security ecosystem.  

What you get to do in this role: 

• Lead product strategy for AI-to-AI security integrations that support ServiceNows growth defining how autonomous AI agents collaborate across security platforms  
• Own the AI product roadmap for security incident response and vulnerability management integrations transforming complex technical requirements into customer-centric solutions  
• Partner directly with external stakeholders in regular strategic meetings to align on integration capabilities and joint value propositions  
• Communicate priorities clearly and build alignment across engineering design architecture and partner teams 
• Translate complex AI and security workflows into clear actionable product requirements 
• Incorporate customer research usability insights and market analysis into product decisions 
• Drive crossfunctional collaboration and influence stakeholders across product engineering UX leadership and partner ecosystems 
• Work closely with SecOps engineering to deliver scalable integrations and AIenhanced incident response workflows  

Qualifications :

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving including using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on security operations  
• 8 years of software product management experience preferably in cybersecurity SecOps AI/ML or related domains  
• Proven track record defining and capturing product requirements and transforming them into executable product roadmaps  
• Strong prioritization skills and the discipline to focus on high-impact activities in fast-paced high-growth environment  
• Deep curiosity about customer needs with a demonstrated track record building customer relationships and delivering customer-centric security solutions  
• Experience managing stakeholder relationships with external partners and building successful integrations with established or emerging tech or security vendors   
• Excellent communication skills with ability to translate complex technical problems into easily understood requirements for diverse audiences  
• Experience leading teams and mentoring junior PMs helping elevate product thinking and execution quality across the organization  
• Experience in MCP (Model Context Protocol) or A2A (Agent2Agent) protocol is preferred   
• Experience with AI agent communication protocols API design or distributed automation frameworks is preferred 

FD21

For positions in this location we offer a base pay of $149800 - $262200 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time