Manager, Physical Security Operations
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Job Location:
Spartanburg, SC - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Manager Physical Security Operations
Location: Spartanburg SC (On-Site)
Type: Direct Hire
Competitive base salary performance bonus
100% company-paid benefits
Overview
We are seeking a Manager Physical Security Operations to lead the day-to-day execution and supervision of physical security operations within a mission-critical data center environment.
Reporting to the Director of Physical Security Operations this role serves as the on-site operational leader responsible for ensuring disciplined execution of access control surveillance incident response patrols and secure logistics activities. The position oversees contracted security providers and ensures strict adherence to post orders SOPs EOPs and organizational standards.
This role operates in a 24/7/365 high-availability environment and requires strong field presence real-time decision-making and consistent enforcement of security protocols to protect personnel assets and infrastructure.
Key Responsibilities
Security Operations Leadership
Supervise daily physical security operations across all assigned posts and shifts
Ensure uninterrupted 24/7/365 coverage in alignment with staffing plans and operational requirements
Enforce post orders SOPs and EOPs through routine inspections and direct oversight
Serve as the primary escalation point for on-site security incidents and operational issues
Maintain real-time situational awareness of site conditions access status and potential risks
Access Control & Site Security
Oversee administration of employee visitor vendor and contractor access
Ensure compliance with badge systems visitor management and vehicle screening protocols
Enforce site rules including PPE requirements uniform standards and controlled access zones
Review access logs visitor records and exception reports for accuracy and compliance
Surveillance & Incident Response
Oversee alarm monitoring CCTV operations and intrusion detection systems
Coordinate and direct response to security incidents including breaches alarms and emergencies
Ensure proper incident documentation reporting and evidence handling
Support post-incident reviews root cause analysis and corrective actions
Secure Logistics & Material Handling
Oversee secure screening handling and documentation of inbound and outbound materials
Ensure strict adherence to chain-of-custody protocols
Supervise package screening operations and associated logging procedures
Partner with shipping and receiving teams to maintain security and compliance standards
Leverage cross-trained personnel to support both security and logistics operations
Vendor & Performance Management
Manage performance of contracted security providers against KPIs and SLAs
Address performance gaps attendance issues and training needs in coordination with leadership
Support training cross-training and requalification of guard force personnel
Participate in audits of security systems processes and personnel performance
Cross-Functional Coordination
Partner with Mission-Critical Operations EH&S Facilities and Security leadership
Participate in site-wide safety meetings drills and operational briefings
Support emergency preparedness initiatives and coordinated response exercises
Provide operational insights and reporting to leadership teams
Required Experience
58 years of experience in physical security operations within mission-critical or high-reliability environments (data centers logistics hubs corporate campuses military etc.)
Experience supervising security teams and/or managing contracted guard services
Strong working knowledge of access control systems CCTV alarms intrusion detection and visitor management platforms
Experience supporting secure shipping/receiving operations package screening and chain-of-custody procedures
Ability to operate in a fast-paced 24/7 environment with strong decision-making and leadership capabilities
Strong communication and coordination skills across cross-functional teams
Additional Qualifications
Bachelors degree in Criminal Justice Security Management Business Administration Military discipline or equivalent experience
Professional certifications such as PSP CPP or similar preferred
Ability to pass background checks and meet fitness-for-duty requirements
Scope & Authority
Operational authority over on-site physical security activities during assigned shifts
Authority to enforce post orders deny or revoke access and stop work for safety or security concerns
Authority to escalate incidents and initiate emergency response protocols
Strategic policy decisions contract changes and staffing model adjustments are escalated to the Director
