Administrator
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Job Location:
Yearly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
About a career with Elis
Are you an organised customerfocused administrator who thrives in a busy environment
We are looking for a proactive organised and customerfocused Administrator to join our team at our Leicester site. Working 07:0015:00 you will play a key role in supporting the team through excellent administration and firstclass service delivery.
As an Administrator you will provide professional accurate and efficient administrative support across the operation. You will be a key point of contact ensuring customer satisfaction highquality data processing and smooth daytoday workflows.
Your Mission at Elis
In this role you will:
Customer Support & Communication
- Build strong relationships with customers and colleagues offering firstline support.
- Accurately record customer orders via phone or email.
- Proactively manage customer queries and keep them updated.
- Notify customers courteously of any delivery shortfalls.
- Promote Connect ordering and support customers with system queries.
Administration & Data Handling
- Complete timely and accurate data entry including payroll data and customer charges.
- Provide HR administration support for Managers (new starters leavers absence maternity etc.).
- Professionally escalate any issues requiring management involvement.
- Carry out reception duties as needed.
- Maintain strict confidentiality and follow company policies and procedures.
- Support with general office administration as required.
What will make you stand out
Skills & Knowledge
Were looking for someone with:
- Solid administration experience
- Strong IT skills (Word Excel Outlook) minimum Level 2
- Excellent communication and customerservice skills
- A confident professional telephone manner
- Strong organisational skills with the ability to prioritise work independently
- Accuracy attention to detail and a methodical approach
- Calmness under pressure and ability to multitask
- A collaborative reliable and flexible approach
- Payroll experience (desirable but not essential)
Education & Experience
Essential:
- Minimum 2 years administration experience involving customer contact and telephone work
- GCSE English Language (or equivalent)
- GCSE Mathematics (or equivalent)
- Microsoft user qualification demonstrating digital literacy
Desirable:
- NVQ II or III in Administration
Whats on offer
- 29 Days Holiday
- Employee Assistance Programme
- On-site Parking
Why Join Us
Youll be part of a supportive dedicated team where your contribution directly supports operational excellence and service quality across the business. If youre proactive organised and confident in dealing with people this role offers a great opportunity to develop within a key support function.
Interested
Then apply online! Your contact person:
HelenaFearnley-Brown
Tel:
Tel:
Required Experience:
Unclear Seniority
Key Skills
- Hadoop
- Microsoft Windows Server
- Windows
- Apache
- Linux
- SAN
- Shell Scripting
- System Administration
- Administrative Experience
- Scripting
- Oracle
- Troubleshooting
