Helpdesk Administrator

Harrogate - UK

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Do you have prior experience working in a helpdesk or facilities administrator role

Do you have experience using TMS or related systems

If you answered YES then come and join our Facilities team at our site in Harrogate!

As a leading contract research organization (CRO) Labcorp provides comprehensive drug development solutions for a range of industries. Labcorp has helped pharmaceutical and biotech companies bring to market 100% of the top 50 best selling drugs. Chances are you or someone you know has benefitted from a medicine or medical device that Labcorp helped develop.

As a Helpdesk Administrator at Labcorp you will:

Manage daily helpdesk requests through the TMS system
Monitor the facilities helpdesk responding to email and telephone enquiries and triaging tasks where required
Raise helpdesk requests for relevant departments or contractors
Maintain the central database of purchase requisitions raised by Metrology
Update and manage the annual contractor scheduling for preventative maintenance
Undertake administrative tasks as required by facilities management
Manage stock levels of critical service parts

What we need from you:

Prior experience in a helpdesk or facilities administrator role ideally within a corporate environment
Excellent communications and interpersonal skills with various stakeholders
Ideally you will hold experience with TMS systems however strong IT skills will be considered

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race religion color national origin sex (including pregnancy childbirth or related medical conditions) family or parental status marital civil union or domestic partnership status sexual orientation gender identity gender expression personal appearance age veteran status disability genetic information or any other legally protected characteristic. Additionally all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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Required Experience:

Unclear Seniority

Do you have prior experience working in a helpdesk or facilities administrator roleDo you have experience using TMS or related systemsIf you answered YES then come and join our Facilities team at our site in Harrogate!As a leading contract research organization (CRO) Labcorp provides comprehensive d...