DescriptionJob Track Description:
- Requires broad technical expertise and company/industry knowledge.
- Accountable for program management functions.
- Assists others in achieving goals.
- Manages performance appraisals and pay reviews.
- Manages training for 3 or more employees.
- Manages hiring and termination actions.
General Profile
- Accountable for team performance and results.
- Manages professional employees and/or supervisors.
- Adapts plans and priorities based on resource and operational challenges.
- Acts based on policies procedures.
- Receives guidance from managers.
- Provides technical guidance to employees colleagues and customers.
Functional Knowledge
- Understands and applies concepts in the field of expertise.
- Has growing knowledge of other disciplines.
Business Expertise
- Translates strategy and priorities into work product.
Impact
- Positively impacts level of service.
- Influences the teams ability to meet quality volume and timeline targets.
- Guides based on policies resource requirements budgets and business plans.
Leadership
- Builds team engagement to meet service and operational challenges.
- Provides recommendations for OT operational expenses and rollup data.
Problem Solving
- Resolves technical operational and organizational problems.
- Supports problem solving across an organizational matrix.
Interpersonal Skills
- Guides and influences internal and external customers or agencies.
Responsibility Statements
- Guides the delivery of moderate to complex projects programs and/or portfolios.
- Manages programs or projects involving department or cross-functional teams.
- Plans and directs schedules and project budgets.
- Organizes project activities that may require interdepartmental meetings and communication.
- Ensures completion of programs/projects on schedule and within budget constraints.
- Directs the activities of project support staff and sub-contractors.
- Ensures resources are allocated and maintained to facilitate the successful completion of the project.
- Assigns and monitors work of subject matter experts providing support and interpretation of instructions.
- Coordinates project priorities that require critical thinking and complex problem solving.
- Communicates project scope goals and responsibilities to the project team.
- Establishes clear stakeholder expectations and requirements.
- Develops and maintains reporting procedures.
- Monitors performance in project control activities.
- Prepares and distributes reports related to project activities general project management and financial issues.
- Performs other duties as assigned.
- Complies with all policies procedures and standards.
Required Experience:
Manager
DescriptionJob Track Description:Requires broad technical expertise and company/industry knowledge.Accountable for program management functions.Assists others in achieving goals.Manages performance appraisals and pay reviews.Manages training for 3 or more employees.Manages hiring and termination act...
DescriptionJob Track Description:
- Requires broad technical expertise and company/industry knowledge.
- Accountable for program management functions.
- Assists others in achieving goals.
- Manages performance appraisals and pay reviews.
- Manages training for 3 or more employees.
- Manages hiring and termination actions.
General Profile
- Accountable for team performance and results.
- Manages professional employees and/or supervisors.
- Adapts plans and priorities based on resource and operational challenges.
- Acts based on policies procedures.
- Receives guidance from managers.
- Provides technical guidance to employees colleagues and customers.
Functional Knowledge
- Understands and applies concepts in the field of expertise.
- Has growing knowledge of other disciplines.
Business Expertise
- Translates strategy and priorities into work product.
Impact
- Positively impacts level of service.
- Influences the teams ability to meet quality volume and timeline targets.
- Guides based on policies resource requirements budgets and business plans.
Leadership
- Builds team engagement to meet service and operational challenges.
- Provides recommendations for OT operational expenses and rollup data.
Problem Solving
- Resolves technical operational and organizational problems.
- Supports problem solving across an organizational matrix.
Interpersonal Skills
- Guides and influences internal and external customers or agencies.
Responsibility Statements
- Guides the delivery of moderate to complex projects programs and/or portfolios.
- Manages programs or projects involving department or cross-functional teams.
- Plans and directs schedules and project budgets.
- Organizes project activities that may require interdepartmental meetings and communication.
- Ensures completion of programs/projects on schedule and within budget constraints.
- Directs the activities of project support staff and sub-contractors.
- Ensures resources are allocated and maintained to facilitate the successful completion of the project.
- Assigns and monitors work of subject matter experts providing support and interpretation of instructions.
- Coordinates project priorities that require critical thinking and complex problem solving.
- Communicates project scope goals and responsibilities to the project team.
- Establishes clear stakeholder expectations and requirements.
- Develops and maintains reporting procedures.
- Monitors performance in project control activities.
- Prepares and distributes reports related to project activities general project management and financial issues.
- Performs other duties as assigned.
- Complies with all policies procedures and standards.
Required Experience:
Manager
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