Salesforce Administrator
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Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
A career with EROAD offers the unique opportunity to work in a fastgrowing organisation that is at the forefront of intelligent transport solutions enhancing road safety improving productivity and reducing environmental impact. EROADs mission is to deliver intelligence you can trust for a better world tomorrow.
What Were Looking For
As a Salesforce Administrator & Support Specialist at EROAD you will play a key role in supporting maintaining and enhancing our Salesforce platform as part of the Enterprise Systems Team. You will troubleshoot user requests configure Salesforce to meet business needs and contribute to system improvements that drive operational efficiency across the organisation.
You will also gain hands-on experience working with Salesforce Revenue Cloud integrated marketing tools thirdparty applications and connected systems all while helping shape safer and more sustainable roads around the world.
Depending on your experience you may take on more advanced configuration responsibilities support UAT cycles or contribute to solution design for new Salesforce initiatives.
About the Role
Job Responsibilities
Salesforce Configuration & Support
Troubleshoot and respond to user requests and incidents through JIRA.
Configure Salesforce objects fields record types page layouts roles and profiles.
Build and enhance workflows automation validation rules reports and dashboards.
Platform Enhancements & Integrations
Support configurations related to new product releases marketing tools and integrated thirdparty apps.
Work with connected systems such as the ERP and other enterprise platforms.
Assist in designing and implementing scalable secure Salesforce solutions.
UAT Documentation & Training
Support or facilitate UAT planning execution and issue resolution.
Document configurations processes and user guides.
Provide training and support to business stakeholders to ensure smooth adoption of new features.
Continuous Improvement & Collaboration
Collaborate closely with crossfunctional teams to understand requirements and enhance platform usability.
Identify opportunities to improve system performance user experience and data quality.
Contribute to ongoing enhancement work including the Salesforce Revenue Cloud implementation.
Job Qualifications
23 years of Salesforce Administration or systems administration experience.
Salesforce Administrator (ADM201) certification preferred.
Experience with Salesforce configuration workflows reports dashboards and permission sets.
Strong problemsolving skills with a proactive cando attitude.
Excellent communication skills and customer service focus.
Organised structured and able to work collaboratively with crossfunctional teams.
Ability to support UAT troubleshoot issues and maintain highquality documentation.
Why Youll Love Working at EROAD
EROAD is a true Kiwi success story in the tech sector! Publicly listed since 2012 were represented on the NZX and ASX and continue to grow rapidly across New Zealand Australia the Philippines and the USA.
At EROAD we value diversity and are proud to be a multicultural organisation. We invest in our people through comprehensive medical coverage unlimited sick leave employee recognition programs EAP offerings and continuous learning opportunities.
Our people are at the heart of everything we do we foster a culture of innovation collaboration and belonging where you can bring your ideas to life.
Join EROAD and be part of a purposedriven organisation thats shaping the future of connected transport we cant wait to hear from you.
Required Experience:
Unclear Seniority
Key Skills
- Hadoop
- Microsoft Windows Server
- Windows
- Apache
- Linux
- SAN
- Shell Scripting
- System Administration
- Administrative Experience
- Scripting
- Oracle
- Troubleshooting
About Company
Improve outcomes, reduce costs, and encourage safer journeys with the leading fleet performance management platform. Outmaneuver your competition with a partner who delivers actionable insights.
