Senior Director, Product Management

The Senior Director Product Management Enterprise Shared Services is accountable for the strategic direction governance and delivery of foundational enterprise platforms that underpin nearly every learner member candidate and institutional experience. This role has primary oversight of the modernization and enhancement of the modernization of BERT capabilities to enable the organizations 2030 strategy and Identity & Access Management (IAM) working in close partnership with Information Security.

These platforms are missioncritical enablers of customer experience trust scalability and datadriven personalization. The Senior Director ensures they are treated as durable reusable products with clear roadmaps strong governance and measurable business value. The role partners daily with Technology and Engineering teams and works closely with Security Data & Analytics Digital Experience Education and Institutional/B2B teams to align priorities roadmaps and delivery.

The position may be based in approved jurisdictions in the United States and is eligible for flexible work arrangements.

What Youll Do

Platform Strategy & Roadmaps

• Define and own the product vision strategy and multiyear roadmaps for IAM and BERT as foundational enterprise platforms

• Ensure platform strategies directly support the organizations 2030 strategy customer experience goals and scalability needs

• Identify and champion modernization opportunities that improve security interoperability performance and user experience

Identity & Access Management (IAM)

• Provide product leadership for enterprise IAM capabilities including authentication authorization identity lifecycle management and access governance

• Partner closely with the Information Security team to ensure IAM solutions meet security risk compliance and privacy requirements while minimizing friction for users

• Balance customer experience operational efficiency and security controls across learner member candidate and institutional journeys

BERT Modernization

• Lead product oversight of BERT modernization ensuring the platform enables advanced analytics personalization and datadriven decisioning

• Align BERT capabilities with Data & Analytics and Technology roadmaps to support enterprise reporting insights and AIenabled use cases

• Ensure BERT is positioned as a scalable reusable platform serving multiple lines of business

CrossFunctional Partnership

• Partner daily with Technology and Engineering to translate product strategy into executable delivery plans

• Work closely with Security Data & Analytics Digital Experience Education and Institutional/B2B teams to align priorities dependencies and sequencing

• Serve as a senior liaison between business stakeholders and delivery teams to ensure outcomes meet strategic and operational needs

Product Governance & Performance

• Establish clear product goals success metrics and KPIs for IAM and BERT platforms

• Define and enforce standards for platform quality reliability security and reuse

• Monitor performance adoption and value realization; identify and drive continuous improvement opportunities

Leadership & Team Development

• Lead and develop a team of platform product managers and supporting roles

• Coach and mentor associates; foster a strong product management discipline and growth mindset

• Build a culture of accountability collaboration and customercentric decision making

Financial & Operational Stewardship

• Demonstrate fiscal responsibility in managing budgets vendor relationships and resource plans

• Ensure efficient use of resources while delivering highquality timely outcomes

What Were Looking For

• Bachelors degree or equivalent combination of education and experience

• 810 years of experience in product management platform product management or enterprise technology domains

• Demonstrated experience leading largescale foundational platforms (e.g. IAM data analytics or shared services)

• Strong preference for experience in technologyenabled or educationfocused organizations

• Experience working in Agile and modern product delivery environments

• Proven ability to partner effectively with engineering security and business stakeholders at senior level

• Strong strategic thinking and roadmap development skills

• Excellent stakeholder management and influencing capabilities

• Deep understanding of balancing security compliance and customer experience

• Outstanding communication problemsolving and analytical skills

• High level of organizational agility and ability to manage complex interdependent priorities

At CFA Institute we are committed to transparency and equity in our hiring compliance with wage transparency laws in many of the jurisdictions in which we recruit we provide the following information regarding compensation for this position: Expected salary range: $140700 - $250000 per year. All salary ranges are subject to adjustment based on experience education and other factors relevant to the position. Additional benefits include eligibility for an annual incentive bonus a 12% employer contribution to a 401(k) or pension plan and a comprehensive medical benefits package.

About CFA Institute

CFA Institute are the global leader in investment excellence and ethics. With nearly 200000 charterholders across 160 markets we drive professional growth ethical behavior and better markets. We care about our employees well-being offering industry-leading benefits like:

• Comprehensive health coverage for you and your family

• Generous leave and time off

• Competitive retirement plans

• Flexible work options

• Wellness education and support programs

If you feel this opportunity could be the next step in your career we encourage you to click Apply and complete our three-minute application.

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Important Message: Your application must clearly demonstrate how you meet the requirements as CFA Institute cannot make assumptions about your education experience or location. We thank all those who apply. Only those selected for further consideration will be contacted.

We are an Equal Opportunity Employer. CFA Institute prohibits both discrimination and harassment with regard to all identifying characteristics: any individual employee group of employees or prospective employee on the basis of race color national origin citizenship or immigration status religion creed or belief age marital or partnership status marital or family status care giver status pregnancy and maternity sexual and other reproductive health decisions physical abilities/qualities disability sexual orientation gender gender identity or expression predisposing genetic characteristic military or veteran status status as a victim or witness of domestic violence or sex offense or stalking unemployment status infectious disease carrier status migrant worker status educational background socio-economic status geographic location and culture or any other basis protected by applicable law. This policy impacts all aspects of employment including but not limited to recruitment hiring compensation training development promotion demotion layoff recall furlough transfer leave of absence and dismissal. This is a global policy that applies to all CFA Institute employees regardless of location.

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