Program Operations Coordinator

Harrisburg, PA - USA

Monthly Salary: Not Disclosed

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

Location: Harrisburg PA
Position Type:Mostly Remote
Hybrid Schedule: Onsite for equipment and as needed
Contract Length: Long-term with annual extensions

Position Overview:
This role seeks a highly organized administrative professional to facilitate and manage complex business approval requirements for supported agencies. The successful candidate will act as a dedicated liaison streamlining a high-volume request backlog through proactive communication and meticulous process coordination.

Duties:

Requirements Gathering: Work directly with agency customers to document business requirements in alignment with established organizational policies.
Documentation Management: Prepare and submit comprehensive information packets to security legal and administrative approvers to ensure compliance.
Stakeholder Coordination: Facilitate meetings with diverse legal business and security teams to drive timely approvals of business requests.
Contractual Review: Interpret and provide input on contract agreements and other business-related contractual documentation.
Vendor Relations: Collaborate with vendors to communicate cloud use documentation and organizational requirements clearly.
Solution Research: Investigate existing internal solutions to determine if current resources can meet newly documented business needs.
Process Guidance: Serve as a subject matter expert providing guidance to customers on the business approval lifecycle and underlying policies.
Backlog Management: Track and manage the current volume of requests to improve overall delivery efficiency.
Information Facilitation: Act as a central liaison to resolve requests for additional information throughout the approval process.

Required Skills:

3 Years of full-time experience in a customer-facing role demonstrating excellent communication and service skills.
2 Years of full-time experience managing projects program management or process administration (official title of Project Manager not required).
1 Year of experience in vendor management specifically collaborating on requirements and documentation.
Leadership & Organization: Proven ability to lead stakeholders and maintain high levels of organization and detail in a fast-paced environment.

Required Experience:

Senior IC

Location: Harrisburg PAPosition Type:Mostly RemoteHybrid Schedule: Onsite for equipment and as neededContract Length: Long-term with annual extensionsPosition Overview:This role seeks a highly organized administrative professional to facilitate and manage complex business approval requirements for s...

Requirements Gathering: Work directly with agency customers to document business requirements in alignment with established organizational policies.
Documentation Management: Prepare and submit comprehensive information packets to security legal and administrative approvers to ensure compliance.
Stakeholder Coordination: Facilitate meetings with diverse legal business and security teams to drive timely approvals of business requests.
Contractual Review: Interpret and provide input on contract agreements and other business-related contractual documentation.
Vendor Relations: Collaborate with vendors to communicate cloud use documentation and organizational requirements clearly.
Solution Research: Investigate existing internal solutions to determine if current resources can meet newly documented business needs.
Process Guidance: Serve as a subject matter expert providing guidance to customers on the business approval lifecycle and underlying policies.
Backlog Management: Track and manage the current volume of requests to improve overall delivery efficiency.
Information Facilitation: Act as a central liaison to resolve requests for additional information throughout the approval process.

Required Skills:

3 Years of full-time experience in a customer-facing role demonstrating excellent communication and service skills.
2 Years of full-time experience managing projects program management or process administration (official title of Project Manager not required).
1 Year of experience in vendor management specifically collaborating on requirements and documentation.
Leadership & Organization: Proven ability to lead stakeholders and maintain high levels of organization and detail in a fast-paced environment.

Required Experience:

Senior IC

Key Skills

Project / Program Management
Program Management
Developmental Disabilities Experience
Organizational skills
Data Collection
Meeting Facilitation
Utilization Review
Administrative Experience
Program Development
Public Speaking
Supervising Experience
Social Work

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About Company

LingaTech

Careers at LingaTech: Love Where You Work! Welcome to the vibrant world of LingaTech, where technology meets fun and innovation! Are you ready to join the adventure? As a premier employer of top-notch technology consultants, we're on a mission to assemble the most talented and passion ... View more

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