Case Manager Outreach
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Job Location:
Colorado Springs, CO - USA
Hourly Salary:
USD 21 - 25
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Make a direct impact in the lives of youth experiencing homelessness.
The PLACE is hiring a Case Manager (Outreach/Drop-In) to build relationships with youth connect them to housing and resources and help them move toward stability and independence.
Why Join The PLACE:
- Meaningful mission-driven work with vulnerable youth
- Opportunities to build strong relationships and see real impact
- Supportive team environment with trauma-informed practices
- Hands-on community-based work (not desk-only)
ABOUT The PLACE
The PLACE is the only nonprofit in the Pikes Peak region solely dedicated to supporting youth ages 1524 who are experiencing or at risk of homelessness. Guided by our mission to ignite the potential in youth to create self-determined fulfilled lives The PLACE provides street outreach a drop-in center and supportive housing grounded in trust consistency and long-term stability.
Job Summary:
The Outreach Case Managers engage youth experiencing homelessness through street outreach and drop-in services building trust and connecting them with resources to support health safety and long-term stability. This role may serve in:
- Outreach: Engaging youth in the community including public spaces and street environments to build relationships and connect them with available services.
- Drop-In: Providing direct support to youth at The PLACEs Drop-In Center including basic needs assistance resource navigation case management and group facilitation.
This role focuses on meeting youth where they are and guiding them toward safe stable housing and supportive services.
Key Responsibilities:
The duties of this position are performed personally in cooperation with your supervisor and/or in coordination with other staff.
- Conduct outreach in community spaces providing information crisis intervention and referrals.
- Support youth accessing Drop-In services by connecting them to housing healthcare education and employment resources.
- Provide case management including assessments goal planning and follow-up.
- Maintain accurate documentation in accordance with organizational and funder requirements.
- Build strong trusting relationships with youth while promoting trauma-informed care and positive youth development.
- Collaborate with community partners to strengthen service coordination.
- Drive to outreach locations client appointments and community spaces to provide services and maintain engagement.
- Transport youth to appointments services and other required activities.
**Please note that this job description is not a comprehensive list of all tasks or responsibilities required for this role. Duties may change at any time with or without notice. **
Minimum Qualifications:
- Bachelors degree in human services or related field; OR two (2) to three (3) years relevant experience.
- At least one (1) year of experience working with youth or vulnerable populations preferred.
- Valid drivers license clean driving record and reliable transportation required to be insurable under The PLACEs auto policy.
- Demonstrated understanding of trauma-informed care harm reduction positive youth development and housing-first principles.
- Strong interpersonal communication and organizational skills.
- Ability to work independently and as part of a multidisciplinary team.
- Proficient in maintaining professional boundaries and confidentiality.
- Ability to act with integrity professionalism and confidentiality.
- Excellent written and spoken communication skills.
- Excellent interpersonal negotiation and conflict resolution skills.
- Must be computer proficient and possess experience of Microsoft Office Suite (e.g. Outlook Word PowerPoint and Excel.
Work Environment:
Employees in this position may work in environments that involve regular interaction with youth and community members experiencing homelessness and other challenging life circumstances. As a result staff may occasionally encounter situations that involve strong language substance use indicators (such as drugs or paraphernalia) or other unpredictable behaviors common in community-based service environments.
The PLACE is committed to maintaining a safe workplace and provides staff with safety training personal protective equipment (PPE) and clear operational protocols to help employees respond appropriately to these situations. Staff are expected to follow all organizational safety policies and procedures including those outlined in The PLACEs Emergency Operations Plan. This may include the use of PPE coordination with supervisors and involvement of emergency services or law enforcement when appropriate.
This role requires regular use of a personal vehicle to meet with clients at their residences attend appointments and transport clients as needed.
Physical Requirements:
- Employees are frequently required to sit stand walk use hands to handle or feel objects tools or controls reach with hands and arms and occasionally stoop kneel or crouch
- Requires manual and finger dexterity and eye-hand coordination
- Able to speak and write the English language in an understandable manner
- Requires the ability to use department equipment such as telephones personal computers adding machines copiers fax machines etc. Position requires frequent use of computer and phone
- Able to hear well enough to communicate with employees and others
- Able to be on feet and mobile for up to 8 hours a day
- Able to lift up-to 50 lbs.
Required Experience:
Manager
Key Skills
About Company
The Place - We are a fast growing, world class, and dynamic, multi-billion Nigerian conglomerates, established and managed by a team of professionals with decades of management consulting and accounting experience/ training from Arthur Andersen (now KPMG in Nigeria). We are a profitab ... View more
