People Technology Operations Manager

Available Locations: Austin TX

About the role:

Cloudflare is seeking a seasoned and hands-on People Technology Operations Manager to join our People Operations team to lead the strategic evolution of our HR technology ecosystem. You will own the roadmap for global system enhancements ensuring our infrastructure scales alongside Cloudflares global growth. This role will lead the execution of global programs addressing immediate high-priority HR systems needs and work will have a direct and immediate impact on our most significant initiatives including our multi-year global payroll provider implementation and the establishment of new entities.

You will act as the vital bridge between HR Payroll and IT translating operational needs into technical requirements. Your expert knowledge of HR processes Workday configuration and project management skills will be essential as you work directly with our teams to deliver on these immediate priorities.

Responsibilities

• Project Leadership for Immediate Needs: Provide expert project management and hands-on support for high-priority initiatives including our global payroll provider implementation and new entity setups.
• Systems & Operations Support: Serve as a subject matter expert for Workday and other HR systems providing direct support for immediate operational needs and projects.
• Liaison & Translation: Act as the direct liaison between HR Payroll and IT ensuring the technical design of new implementations is fully supported by our systems and bridging any gaps between the functions.
• Workday Expertise: Utilize deep knowledge of Workday fields and configuration to drive system efficiency and accuracy providing guidance to internal teams.
• Process Optimization: Lead and execute user acceptance testing change management and training for enhancements and new implementations.
• Compliance & Documentation: Ensure all solutions align with internal data security policies and SOX controls by developing and maintaining technical documentation including process flows and project plans.
• Hands-on Problem Solving: Provide direct technical guidance and support to the HR Operations team on complex system issues and configurations.

Profile

• • Proven experience (8 years) as an HR Systems and Operations work or a similar role.
  • Strong expertise in the Workday data model and Workday reporting tools.
  • In-depth understanding of Workday HCM Compensation Benefits Talent and Security. Expert-level knowledge of Workday configuration for core HR processes.
  • Demonstrated mastery in business requirements gathering process mapping (e.g. Miro) and translating functional needs into technical specifications.
  • Exceptional project management skills with direct experience in at least one full-cycle payroll system implementation.
  • Strong analytical and problem-solving abilities with a keen eye for detail.
  • Excellent communication skills with the ability to translate complex technical information to non-technical stakeholders.
  • Experience using Jira or similar tools for agile project management.
  • A strong understanding of compliance and security frameworks relevant to HR and payroll data (e.g. SOX GDPR).

What Makes Cloudflare Special

Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.

Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something youd like to be a part of Wed love to hear from you!

This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via e-mail at or via mail at 101 Townsend St. San Francisco CA 94107.