Program and Operations Coordinator

Boston, NH - USA

Monthly Salary: $ 55000 - 60000

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Position Overview

Reporting to the Managing Director of Program Strategy and Impact the Program & Operations Coordinator plays a central role in bringing The Vilna Shuls mission to life through the execution of approximately 80 public programs and events each year including concerts film screenings culinary workshops author talks holiday celebrations historic tours and private event rentals.

This is a highly visible hands-on role for someone who thrives at the intersection of cultural programming and operational excellence. The Coordinator is deeply engaged in all facets of program delivery - from welcoming guests and supporting volunteers to coordinating logistics and providing technical support during events - ensuring that every experience is seamless warm and well executed.

In addition to program production the Coordinator supports the operational systems that enable The Vilna to grow and scale. The role works closely with the Director of Operations and Finance on facilities technology and event logistics and partners with the Executive Assistant on special events.

The ideal candidate is passionate about The Vilnas mission and inspired by arts and culture historic preservation and the Boston Jewish immigrant story. This role is well-suited for a highly organized self-directed individual who enjoys managing complex details behind the scenes while also serving as a welcoming confident presence for artists partners and the public.

Key Responsibilities

Program Administration (70%)

Act as lead producer for all programs (cultural events holiday celebrations tours and rentals)
Staff 12 programs per week ensuring smooth execution and high-quality attendee experience
Coordinate with all talent and vendors such as caterers booksellers and equipment rentals
Administer in-house A/V systems and lighting; coordinate outside technical support as needed
Ensure excellent customer service and a warm and welcoming environment
Support content compilation (e.g. bios headshots partner logos) for program websites
Maintain event supplies and inventories

Systems & Digital Support (20%)

Manage event production workflows in
Maintain internal event calendar and scheduling systems
Support ticketing and registration processes and ensure customer inquiries are addressed appropriately

Business Operations & Budget Tracking (10%)

Reconcile program expenses monthly with Director of Operations and Finance
Track program budgets and provide reports for leadership review
Assist with operational documentation and internal process improvements related to programs

Education & Experience

4 years of experience in program production administration operations or related fields
Interest in operations and systems with desire to grow in a mission-driven institution
Proficiency with Google Workspace web platforms and CRM tools (HubSpot preferred)
Ability to learn new software and systems quickly

Ideal Qualities

Aligned with The Vilnas mission and values
Highly organized efficient collaborative and detail-oriented
Comfortable managing multiple tasks and priorities simultaneously
People-oriented and confident engaging with program participants talent and vendors
Self-directed proactive and solution-oriented
Strong interpersonal verbal written and digital communication skills
Curiosity and a willingness to learn
Available to work evenings weekends and Jewish holidays
Ability to lift up to 50 pounds

Salary & Benefits: $55000 - $60000 commensurate with experience. Competitive benefits.

This is a full-time in-person position located at our Beacon Hill office.

Apply Now

To apply please submit a cover letter and resume in one pdf using the apply button on this page. No phone calls please. If you are having trouble uploading please email

Applications will close on Friday February 27 2026. Applicants will be interviewed on a rolling basis. We thank you for your interest in career opportunities at The Vilna.

About The Vilna Shul: Bostons Center for Jewish Culture

The Vilna Shul is a cultural center in a historic synagogue building in downtown Boston. Our mission is to spark excitement and curiosity about Jewish arts and culture and our American immigrant story through vibrant and meaningful experiences.

The Vilna Shul provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements The Vilna Shul complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

About Us

Mission
The Vilna Shul is a cultural center in a historic synagogue building in downtown Boston. Our mission is to spark excitement and curiosity about Jewish arts and culture and our American immigrant story through vibrant and meaningful experiences.

Vision
Our vision is to be a place where arts culture tradition and ideas power personal connections community and the pursuit of a more inclusive society.

Values

Welcoming and Inviting - Guided by the Jewish value of welcoming the stranger the Vilna is inclusive and open to people of all backgrounds. We believe that we must do and act with kindness and respect for everyone.
History and Tradition - Rooted in ancient traditions Jewish culture continues to evolve. The Vilna brings people together to learn about this ever changing story as it is unfolding.
Meaning and Relevance - It is in our nature as humans to seek meaning and purpose in our lives. The Vilna identifies and organizes experiences that are timely and compelling to help people better understand themselves and the world they live in.
Belonging and Connection - No matter our stage in life we need to feel that we are part of something larger. We provide opportunities for shared experiences to help ground you combat loneliness and lift you up in moments of both joy and sadness.
Creativity and Ideas - The arts offer new avenues for discovery and learning. By introducing inspired and out-of-the-box experiences we cultivate memorable moments that spark reflection and growth.

Required Experience:

Position OverviewReporting to the Managing Director of Program Strategy and Impact the Program & Operations Coordinator plays a central role in bringing The Vilna Shuls mission to life through the execution of approximately 80 public programs and events each year including concerts film screenings c...