Registered Nurse Patient FlowPatient Access Center Nurse Manager Detail
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Job Location:
Seattle, OR - USA
Yearly Salary:
$ 96442 - 169049
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Summary
The VA Puget Sound Healthcare System is recruiting for a Detail NTE Six Months Nurse Manager to perform supervisory duties with the Patient Access Center and Patient Flow services at the VA hospital in Seattle Washington. The Nurse Manager directly supervises the RN Utilization Management/Discharge Planners AMSA Discharge Coordinators Patient Access Center RNs and Traveling Veteran Coordinators.
The Nurse Manager (NM) is a registered professional nurse who exemplifies leadership and oversees registered nurse (RN) and advanced medical support assistant (AMSA) staff within the VA Puget Sound Patient Access Center and Patient Flow teams. The Nurse Manager is entrusted with the responsibility of ensuring smooth patient flow from admission to discharge anticipating patient needs fostering interdisciplinary collaboration to optimize patient care delivery and supporting creative approaches to managing complex client care. The position directly supervises the RN Utilization Management/Discharge Planners AMSA Discharge Coordinators Patient Access Center RNs and Traveling Veteran Coordinators.
Major duties include but are not limited to:
- Ensures smooth patient flow from admission to discharge while anticipating patient needs and fostering interdisciplinary collaboration.
- Assumes accountability for the patient care delivery system including assigning and delegating work and acts as a resource coordinator by communicating discharge plans effectively with the healthcare team.
- Participates in the facility Utilization Management Committee leads huddles with executive leadership and multidisciplinary teams and leads individual team meetings.
- Monitors and reports Utilization Management (UM) data sourced from NUMI (internal program) to enhance UM performance utilizing InterQual criteria effective discharge planning collaborating with ancillary services and interdisciplinary teams.
- Leads the provision of nursing care to patients with complex care needs utilizing the nursing process in alignment with the ANA Standards of Nursing Practice. Supports leads and holds accountable all direct reports.
- Improves Veteran/patient driven care by resolving experience issues such as coordination of care timeliness or process issues common themes of dissatisfaction or environment of care concerns for the immediate practice setting.
- Serves as an advocate and resource for patients families and caregivers especially in the care continuum to include care in the community and the transition from inpatient to outpatient care.
- Demonstrates the ability to improve the effectiveness of communications and interactions with others to inspire their cooperation and confidence to ensure safe and effective outcomes.
- Leads teams contributes to team conferences and actively collaborates in all phases of patient care planning. Successfully integrates objectives opportunities and resources.
- Equips staff with tools for culturally competent care and promotes a culture of accountability for high-quality cost-effective outcomes.
- Cultivates alliances across the care continuum building trust through active listening engagement and emotional intelligence.
- Maintains knowledge and ensures compliance with all regulatory and accreditation standards directives policies and standard operating procedures (SOP).
Pay: Competitive salary regular salary increases potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave 13 days of sick leave 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
Work Schedule: Full-time 7:30am - 4:00pm Monday - Friday (a compressed work schedule may be negotiable)
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized
Conditions of employment
- U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
- Selective Service Registration is required for males born after 12/31/1959.
- Subject to background/security investigation.
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- Must pass pre-employment physical examination.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- You may be required to serve a probationary period.
- Complete all application requirements detailed in the Required Documents section of this announcement.
Qualifications
Basic Requirements:
- English Language Proficiency. In accordance with 38 U.S.C. 7403(f) no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
- Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a masters level bridge program in nursing who have completed coursework equivalent to a bachelors level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005 Appendix G6); OR In cases of graduates of foreign schools of professional nursing possession of a current full active and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD).
- Current full active and unrestricted registration as a graduate professional nurse in a State Territory or Commonwealth (i.e. Puerto Rico) of the United States or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements but do not possess the required licensure may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.)
Grade Determinations: The following Scope Education and Dimension criteria must be met in determining the grade assignment of candidates and if appropriate the level within a grade. The Dimension requirements (Practice Veteran/Patient Driven Care Leadership Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: I Level I
Preferred Experience:
- BSN or MSN preferred
- 1 year of supervisory/management experience
- Experience working in utilization management and/or informatics
- 2 years experience in medical/surgical direct patient care or care management
Education
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges universities schools or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information visit: The National League for Nursing Accrediting Commission/NLNAC changed its name to ACEN in May 2013. ACENs website may be utilized to verify accredited programs using automated inquiry processes; however for verification of any nursing programs accreditation prior to 1998 an automated inquiry cannot be used and ACEN must be contacted directly via their email contact information on the ACEN website to verify.)
Note: In order to grant credit towards an appointment based on foreign nursing education higher than the associate degree level formal degree equivalency validation from a recognized degree equivalency evaluation agency accepted by VA such as the International Consultants of Delaware (ICD) must be obtained.
Additional information
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38 and are not covered by the Schedule A excepted appointment authority.
If you are unable to apply online or need an alternate method to submit documents please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process visit Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) at The Fair Chance Act.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
Manager
Key Skills
- EMR Systems
- Hospital Experience
- Acute Care
- ICU Experience
- Hospice Care
- Workers' Compensation Law
- Home Care
- Nursing
- Catheterization
- Critical Care Experience
- Medication Administration
- Tube Feeding
