Team Lead, Control Centre

Come Build Your Career at Aecon!

As a Canadian leader in infrastructure development Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation at the forefront of transformational change in transportation and energy and partnering every day to build connect power and strengthen our communities.

At Aecon you can count on:

• Safety Always. Our number one core value. If we cant do it safely we dont do it at all.
• Integrity. We lead by example with humility and courage.
• Accountability. Were passionate about delivering on our commitments.
• Inclusion. We provide equitable opportunities for everyone.

We lead the infrastructure industry with purpose and our people are at the heart of everything we do. So we invest in our people just like they invest in us!

At Aecon we:

• Ensure you and your family receive the services needed to support your mental emotional and physical well-being.
• Believe in helping you build your career through our Aecon University and Leadership Programs.
• Are committed to supporting and investing in inclusive work environments through initiatives like Equity Diversity & Inclusion training our Aecon Women in Trades and Aecon Diversity in Trades programs and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon.
• Are a leader in sustainable construction.With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities.

Our business success relies on strong execution and continuous improvement driven by the diversity expertise and teamwork of our people. Were always searching the globe for innovative collaborative minds to join our best-in-class Aecon community!

What is the Opportunity

.This is how Aecon Utilities is committed to delivering projects. Aecon Utilities is ready to become Canadas #1 utility construction Technical Solutions Inc. employs highly-trained technicians to perform telecommunications infrastructure installations. Whether at residential retail commercial institutional or hospitality environments ATSI is well-suited to assist clients with their telecom installation needs.

Reporting directly to the Manager Control Centre the Team Lead Control Centre will be responsible for supporting the control center team in all functions.

What Youll Do Here

• Support daytoday Control Centre operations to ensure work is completed accurately and on time
• Act as a goto resource for Resource Associates by answering questions and helping resolve issues
• Help train and support team members to ensure they understand their roles and expectations
• Assist with organizing documentation and keeping procedures up to date
• Communicate challenges updates and progress to the Manager Control Centre
• Help implement new processes by documenting training and supporting the team through change
• Work closely with employees and contractors to ensure smooth collaboration
• Provide mentorship guidance and encouragement to help the team perform at their best
• Step in to support Resource Associates when needed
• Participate in planning discussions and contribute ideas for improving processes and performance

What you Bring to the Team

• Someone interested in growing into a leadership role
• Strong communication and people skills
• Ability to stay organized and manage multiple tasks
• Comfortable making daytoday decisions and solving problems
• Ability to work independently and remain calm under pressure
• Basic to intermediate computer skills (Microsoft Office)
• Willingness to learn new systems procedures and best practices
• Experience with dispatch control centres or technical environments is an assetbut not required
• Ideal for someone new to leadership or looking to build leadership experience
• Handson coaching and mentorship provided
• Opportunity to develop decisionmaking communication and peoplemanagement skills
• Exposure to operations planning and process improvement

The expected hourly rate for this position is $25-$27/ pay is determined based on several factors such as work location education experience and unique skills.

Aecon fosters diversity inclusion and belonging within and across our organization. We welcome all to apply including women visible minorities Indigenous peoples persons with disabilities and persons of any sexual orientation or gender identity.

We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA) and to meeting the accessibility needs of persons with disabilities in a timely manner. Through the implementation of the requirements of the ACA and its applicable regulations appropriate accommodations will be provided upon request throughout the interview and hiring process.

As part of our commitment to fair and transparent hiring practices Aecon may use artificial intelligence (AI) tools to assist in screening and reviewing candidates. These tools are applied responsibly and in accordance with applicable privacy laws and Aecons AI Usage Policy. All final decisions are made by qualified Aecon team members.