Supervisory Medical Administration Specialist

Program Management:

• The Incumbent is responsible for compliance with congressional legislation VHA directives and/or local system policy relying on knowledge to coordinate necessary changes with the total organizational and operational functions of the system.
• Responsible for the analysis of administrative workflow and problems to establish and develop operational procedures to ensure the proper functioning of departmental components. Recommends changes in policy and procedures. Uses available data to determine current performance developing and implementing local performance measures to assess status and determines areas targeted for improved effectiveness and efficiencies of department practices.
• Performs continuing evaluation and analysis to assess program effectiveness and to identify areas requiring management attention.
• Organizes compiles summarizes and analyzes the data collected and develops reports which reflect the scope of activities and identifies trends and opportunities for improvement.
• Manages multiple concurrent projects effectively prioritizing appropriately. Ensures timely and accurate submission of recurring and non-recurring reports. Incumbent establishes and maintains necessary controls for effective financial management.
• Responsible for the overall management and administration of the wards and the facility operation for 24-hour period via a three-shift operation at both campus locations.
• Provides oversight and collaborates with subordinate staff to coordinate activities related to inpatient admissions and discharges some outpatient and inpatient appointment management final disposition of inpatients and the entry and reporting of related workload activity.
• Acts as the liaison between the Health Administration Service and Medical and Nursing Services for critical administrative management and execution of the admissions and dispositions processes.
• Provides higher level oversight and communication to upper management to ensure preplanned discharges are accomplished in a timely manner and that ward administration personnel communicate real-time ward bed status to Bed Control to ensure minimal admission lag-time for patients coming from a variety of locations (Urgent Care and other VA Medical Centers and community health care facilities).
• Assist in establishing operational guidelines assigning work requirements coordinates activities resolves technical work problems not covered by established policies and resolves differences between administrative personnel and clinical staff.
• Serves on various hospital committees as appointed by the Assistant or Chief of service in varying capacities including but limited to the representation for coverage of both Assistant Chief and Chief HAS.

• Provides first- and second-line supervision for HAS staff at both the Montrose and Castle Point campuses of VA HVHCS.
• Plans work to be accomplished by subordinates. Sets priorities and prepares schedules for the completion of work. Assigns work to subordinates based on priorities selective consideration of the difficulty the requirements of the assignments and the capabilities of employees.
• Identifies the developmental and training needs of employees providing or making provision for such development and training.
• Keeps the HAS Section Chief and/or Assistant Chief advised of any needs or problems identified and works to resolve any conflicts/problems at the lowest level possible. Acts as a key resource for the Patient Advocate Representative to utilize when dealing with issues concerning Ward and Call Center activity.
• Revises work schedules to meet changes in workload and to ensure expeditious handling of priority cases. Prepares special instructions for non-routine or complex assignments and solves problems related to work supervised.
• Incumbent studies interprets and adapts new and existing regulations and procedures for reviewing the work of subordinates to determine whether work produced or decisions made are consistent with established directives.

• Manages resources of over $2 million for the local facility Operators budgetary control points supplies and payroll. Determines formulates executes and evaluates the budgetary requirements of assigned fund control points and programs and submits funded and unfunded requirements with detailed justification as required.

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Qualifications

To qualify for this position applicants must meet all requirements by the closing date of this announcement 02/12/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: Planning coordinating and directing a variety of support service functions that support the mission work of the organization Knowledge of VA policies VA directives operation procedures; ability to accurately interpret directives; Effective skills and thorough abilities in gathering assembling and analyzing a variety of complex data; Knowledge and ability to retrieve track and trend information needed for analysis and reporting; collaborating with facility staff and leadership. OR
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree orLL.M. if related that demonstrates the knowledge skills and abilities necessary to do the work of this position.OR
• Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond masters or equivalent graduate degree.

• Accountability
• Administration and Management
• Communications
• Critical Thinking