Operations Manager, NF-04RFT
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Summary
It is the applicants responsibility to read all sections and associated links in this announcement.
Manages daily field office operations and electronic gaming machine routes ensuring profitability compliance and customer satisfaction. Oversees staff finances maintenance and training; applies technical and supervisory expertise while supporting internal controls EEO principles and mission objectives.
DESCRIPTION OF MAJOR DUTIES AND RESPONSIBILITIES:
Manages the day-to-day operations and administration of a field office and performs route work on Electronic Gaming Machines (primarily slot machines). Applies a practical knowledge and understanding of slot management systems electronic theories internet technology and network applications and principles. Develops and/or communicates guidance and directives necessary to manage a fluid profit-generating gaming business with a fluctuating customer base. Represents the organization at conferences and Briefs community commanders and Army Air Force Exchange System (AAFES) business managers on operational matters concerning their area of operation. Identifies problems and recommends and/or initiates corrective action. Evaluates the success of projects in terms of profitability customer satisfaction and mission. Reviews financial reports estimates project requirements and costs develops field office operating plans and procures supplies and equipment. May perform the full range of supervisory duties. Monitors and evaluates the troubleshooting and repair abilities of subordinate technicians. Provides technical training when necessary and performs repairs and maintenance on Electronic Gaming Machines and other equipment. Ensures compliance with regulations and standard operating procedures. Performs cash collections and trains subordinates and game room personnel on cash collection procedures. Applies EEO principles to all aspects of personnel management. Participates in and supports EEO/AA activities and encourages subordinates to do the same. Supports and ensures the integrity of any applicable internal control systems.
Performs other duties as assigned.
WORKING CONDITIONS:
Must be physically able to lift and carry items weighing up to 35 pounds and assist in the movement of machines and equipment through the use of dollies or hand trucks. The position requires driving sometimes in adverse conditions on and off military installations carrying bulk loads consisting of recreation Electronic Gaming Machines and related gaming equipment.
Conditions of employment
- Direct Deposit and Social Security Card and Passport are required upon appointment
- Meet qualification/eligibility/background requirements for this position
- All required background checks of AR215 -3 Chapter 2 paragraph 213: i. must be satisfactory completed and maintained to include the initiation/completion of Child and Youth National Agency Check with Inquiries (CNACI).
- One year probationary period may be required
- Applicants must be U.S. citizens hold a valid U.S. passport and be at least 18 years of age.
- A pre-employment physical is required
- Male applicants born after December 31 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
- Typical work requires considerable and strenuous physical exertion such as frequent climbing of ladders lifting objects over 45 pounds or over crouching or crawling in restricted areas.
- Must have a valid U.S. vehicle operators license and obtain a vehicle license in the host country where employed within 30 days of arrival on duty.
Qualifications
RESUMES MUST BE TWO PAGES (OR LESS). QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN SERIES GRADE TO AND FROM DATES AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge skills and abilities needed to perform successfully in the position.
QUALIFICATION REQUIREMENTS:
Specialized slot or amusement machine technical experience or specialized technical experience gained from working in a position that required extensive knowledge of electronics to include basic machine components and solid-state electronic components. A minimum of one year of supervisory experience directly related to the duties described above.
Highly qualifying criteria include ARMP technician certification or comparable field service certification and Network certification. Experience using Micro Outlook software applications is required (e.g. PowerPoint Word Excel and Outlook).
All Qualified applicants will be rated against the highly qualifying criteria by a rating panel for evaluation of the quality and extent of your total accomplishments experience and education. Those applicants determined to be highly qualified will be referred to the hiring official for consideration. The highly qualified candidates may undergo an interview and reference checks.
All answers to the Highly Qualifying Criteria must be demonstrated in your resume to get credit.
Education
High School graduate or equivalent.
All candidates (to include current employees) are required to include transcripts with their application package. Failure to do so may result in an ineligible rating. Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information please click here.
Additional information
- A manual application may be obtained by contacting the servicing NAF Human Resources Office listed on this announcement. If you are applying manually all required documentation must be received no later than 4:00 p.m. Eastern Standard Time on the closing date of the announcement. Additional selections may be made from this vacancy announcement for up to 90 days after the closing date.
- Payment of Permanent Change of Station (PCS) costs are authorized based on eligibility requirements.
- Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
- The Duty Station for this position is located in Vicenza Italy. You will be expected to physically reside within commuting distance.
- Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant drivers license/ID (marked with a star) or an Enhanced Drivers License (EDL) from WA MI MN NY or VT. See for details.
- It is the applicants responsibility to verify that the application package (resume supporting documents and responses to the questionnaire) is complete accurate and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
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- Inside youll find helpful tips insights and everything you need to feel confident and prepared.
- Click here to view the kit or copy and paste this link into your browser: should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
