Associate Manager, Implementation Coordinator
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Who we are:
Motive empowers the people who run physical operations with tools to make their work safer more productive and more profitable. For the first time ever safety operations and finance teams can manage their drivers vehicles equipment and fleet related spend in a single system. Combined with industry leading AI the Motive platform gives you complete visibility and control and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves nearly 100000 customers from Fortune 500 enterprises to small businesses across a wide range of industries including transportation and logistics construction energy field service manufacturing agriculture food and beverage retail and the public sector.
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Who We Are:
Motive empowers the people who run physical operations with tools to make their work safer more productive and more profitable. For the first time ever safety operations and finance teams can manage their drivers vehicles equipment and fleet related spend in a single system. Combined with industry leading AI the Motive platform gives you complete visibility and control and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves more than 120000 customers from Fortune 500 enterprises to small businesses across a wide range of industries including transportation and logistics construction energy field service manufacturing agriculture food and beverage retail and the public sector.
About the Role:
The Associate Manager Implementation Coordinator will lead and support the Implementation Coordinator team in the successful management and execution of onboarding projects for Motive customers and work cross-functionally to support customer related tasks. The candidate for this role should have leadership skills great attention to detail be an exceptional collaborator and thrive in a changing environment.
What Youll Do:
- Define objectives develop processes and set performance indicators to achieve departmental and organizational goals.
- Forecasts resource needs and manages allocated budgets.
- Monitor and provide feedback on performance.
- Lead career development conversations.
- Proactively motivate and coach team members ensuring company policies and procedures are adhered to.
- Responsible for resolving issues and escalations as needed.
What Were Looking For:
- 4 years experience in including project coordination account management customer support problem-solving and analytical skills
- Management experience is a plus
- Excellent written and verbal communication skills
- Experience with Salesforce G-suite MS Office tools reporting (SQL) and general technical aptitude preferred
- Able to strive in a fast paced and ever changing environment
- Excellent interpersonal communication (both written and verbal) and presentation skills
- Experience in delivering client-focused solutions based on customer needs
- Demonstrated ability to communicate present and influence credibly and effectively across all levels of the organization
Creating a diverse and inclusive workplace is one of Motives core values. We are an equal opportunity employer and welcome people of different backgrounds experiences abilities and perspectives.
Please review our Candidate Privacy Noticehere.
UK Candidate Privacy Notice here.
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations.It is Motives policy to require that employees be authorized to receive access to Motive products and technology.
Required Experience:
Manager
Key Skills
- Business Development
- Project Timelines
- Business Process
- Customer Service
- Client Expectations
- Account Management
- Salesforce
- Client Relationships
- Project Management
- ERP
- Java
- Client Service
- Consultants
- Management System
- Procedures
About Company
Motive provides a integrated platform to help improve the safety, productivity, and profitability of fleet operations for the physical economy.
